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Pause button problem

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Pause button problem

Hello,
Please excuse my english. My problem is, that if i press the pause-button when i'm in the lockscreen, or the left corner in the starting screen, of my Android-Phone (Samsung Galaxy S7) the app instantly shuts down and I have to open it again. Why is that? Thanks in advance
Edit: (I already reinstalled the app)
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Accepted Solutions
Marked as solution

Hi, that shouldn't happen. Do you have one of the power saving modes enabled by any chance? Are you using a third party memory cleaner or battery saver?

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Marked as solution

Oh gosh,
Ypu gave me the right idea. The Problem was the Clean Master (don't know exactly which permission i gave). Reinstalled the Clean Master and now the Spotify problem is solved.
Thank you🖒

View solution in original post

3 Replies
Marked as solution

Hi, that shouldn't happen. Do you have one of the power saving modes enabled by any chance? Are you using a third party memory cleaner or battery saver?

Marked as solution

Oh gosh,
Ypu gave me the right idea. The Problem was the Clean Master (don't know exactly which permission i gave). Reinstalled the Clean Master and now the Spotify problem is solved.
Thank you🖒

Good to hear it's sorted. I ditched cleanmaster when I got my S7 as it doesn't seem so useful on a phone with a decent amount of RAM and android 6 does a pretty good job of managing memory on its own.

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