Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Pauses

Pauses

Listenning to music and it just randomly stops.. its been 3 weeks! I tried pretty much everythng. Uninstall app. Restart phone. Logged out everywhere. Help.
Reply
4 Replies

Im having the same problems for the last couple weeks as well. Doesnt matter if on wifi or network and is with my android app.

Same here.. Always pauses few seconds before the song ends.. quite annoying actually..
Screenshot_20170420-104516.png

Hi,

 

Sorry to hear you have been having issues with Spotify, I can try and help you today.

 

Are you using Wifi or data? The issue could be a poor signal, and it is not able to download the songs to listen too.

 

If you have Spotify premium, you could try lowering the quality of the straming music.

 

Let me know if this helps ๐Ÿ™‚

 

-Thomas

Hi Thomas, I'm using premium.. this happens to songs that has been downloaded as well.. normally it pauses few seconds before the song ends..

Suggested posts