Phone Keeps restarting when I use Spotify

[Zibu002]

Plan

Free/Premium

Country

Device

(Huawei YS6)

Operating System

Android 9)

My Question or Issue

Phone Keeps restarting when I use Spotify. I have re-installed the app several items and even cleared the cache and  data

[Novy]

Hi there @Zibu002, 

Welcome to the Community, thanks for reaching out about this. 

Could you let us know if this issue persists when you log into your account using a different device? 

We'd also recommend giving it a try with a different connection. 

Keep us posted. We'll be on the lookout for your reply.