Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
66517 Views
68 replies
26 likes

66517 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28869 Views
5 replies
0 likes

28869 Views
5 replies
0 likes

[Android][Other] Change how little elements(buttons) are installed

See the two buttons, "filter" and "sort". These become rock, and do not let us click them when there is any overlay app. This seems very odd because no other app does this. It would be good to see if Spotify could change the way thess are implemented...

user-removed
Visitor
See the two buttons, "filter" and "sort". These become rock, and do not let us click them when there is any overlay app. This seems very odd because no other app does this. It would be good to see if...
2021-01-07 12:00:56 AM
330 Views
0 replies
0 likes
Android
Other

330 Views
0 replies
0 likes

Solved!!Superuser Contribution [Android][Playlists] Hiding Content in 2021

I've been trying to figure out how to do this for a while, but how do you hide content in Spotify across all playlists? Every source that I've found for hiding content is either for a single playlist or is outdated, as the methods that are shown in t...

w6-_3q90n6mlr
Casual Listener
I've been trying to figure out how to do this for a while, but how do you hide content in Spotify across all playlists? Every source that I've found for hiding content is either for a single...
2021-01-02 3:52:45 PM
2021-01-07 10:30:41 PM
Novy
Moderator
2362 Views
5 replies
3 likes
Android
Playlists

2362 Views
5 replies
3 likes

Superuser Contribution Re: gapless playback

PlanPremiumCountryNew ZealandDeviceOppo Reno4Operating SystemAndroid My Question or IssueBought premium and music has gaps. Enabled gapless playback but still has gaps. Annoying.Any help appreciated.Thanx.Rob

Rob1128
Casual Listener
Plan Premium Country New Zealand Device Oppo Reno4 Operating System Android My Question or Issue Bought premium and music has gaps. Enabled gapless playback but still has gaps. Annoy...
2020-12-15 9:40:33 AM
2021-01-07 9:07:45 PM
CarlosE
Moderator
781 Views
4 replies
0 likes

781 Views
4 replies
0 likes

Superuser Contribution Playlists not loading

Playlists (curated by Spotify) not loading in the android app (spinning forever) nor in the browser. In the browser I get the german error message "Playlist wurde nicht gefunden"

madexistence
Regular
Playlists (curated by Spotify) not loading in the android app (spinning forever) nor in the browser. In the browser I get the german error message "Playlist wurde nicht gefunden"
2021-01-06 4:47:17 PM
2021-01-07 5:05:10 PM
Novy
Moderator
348 Views
1 replies
0 likes

348 Views
1 replies
0 likes

Superuser Contribution Frequency cut issues

PlanPremiumCountryBrazilDevice(Xiomi Redmi NOTE 9)Operating System(Android 10 running the interface MIUI 11) My Question or Issue My Spotify is cutting the low frequencies of the songs, cutting about 60hz, other apps such as Youtube, Tidal and Facebo...

SenhorHorse24
Newbie
Plan Premium Country Brazil Device (Xiomi Redmi NOTE 9) Operating System (Android 10 running the interface MIUI 11) My Question or Issue My Spotify is cuttin...
2020-12-25 4:44:13 AM
2021-01-07 4:31:55 PM
Alex
Spotify Legend
1464 Views
3 replies
0 likes

1464 Views
3 replies
0 likes

Superuser Contribution Google Assistant on Pixel 5

PlanPremiumCountryUSADevicePixel 5Operating SystemAndroid 11 When using Google Assistant to play a song on Spotify ("Hey Google, play by on Spotify), I will get a popup showing that the Assistant is "Opening Spotify", but nothing happens. This happ...

tfreitag
Regular
Plan Premium Country USA Device Pixel 5 Operating System Android 11 When using Google Assistant to play a song on Spotify ("Hey Google, play <song> by <artist> on Spotify)...
2020-12-21 7:01:54 PM
2021-01-07 4:23:49 PM
Mihail
Spotify Legend
1487 Views
11 replies
0 likes

1487 Views
11 replies
0 likes

Solved!!Superuser Contribution App crashes if I try to start a group session.

PlanPremium StudentCountryUnited StatesDeviceOnePlus 6Operating SystemOxygenOS 10.3.7 based on Android 10 My Question or IssueWhenever I try to start or open a started group session, my app crashes. I have tried clearing cache and doing a fresh insta...

Hitansh16
Newbie
Plan Premium Student Country United States Device OnePlus 6 Operating System OxygenOS 10.3.7 based on Android 10 My Question or Issue Whenever I try to start or open a started group ...
2021-01-06 11:22:31 AM
2021-01-07 1:19:22 PM
Alex
Spotify Legend
168 Views
3 replies
0 likes

168 Views
3 replies
0 likes

Superuser Contribution songs in web player pause at 10s

PlanFreeCountryPolandDeviceChromebook, but it seems the same across devices as long as I use open.spotifyOperating SystemBrowser My Question or IssueSo it's been a while, but maybe there's some simple solution. Or maybe it's cause I'm on free plan?Ev...

redsmoke
Newbie
Plan Free Country Poland Device Chromebook, but it seems the same across devices as long as I use open.spotify Operating System Browser My Question or Issue So it's been a while, but...
2021-01-06 8:02:04 AM
2021-01-07 8:17:39 AM
Mihail
Spotify Legend
313 Views
1 replies
0 likes

313 Views
1 replies
0 likes

Superuser Contribution Shuffle button doesn't appear

PlanPremiumCountryBrazilDeviceMotorola G5s PlusOperating SystemAndroid My Question or IssueShuffle button doesn't appear below the previous music button

RafaelFrancisco
Visitor
Plan Premium Country Brazil Device Motorola G5s Plus Operating System Android My Question or Issue Shuffle button doesn't appear below the previous music button
2021-01-06 1:20:19 AM
2021-01-07 8:06:27 AM
Jeremy
Spotify Legend
308 Views
1 replies
0 likes

308 Views
1 replies
0 likes

Superuser Contribution Se me cierra la sesión de la nada

Soy premium hace 5 años y no he tenido problemas con la aplicación pero hoy si y es que me cerraron la sesión de forma inesperada en mis 3 dispositivos y poder iniciar sesión nuevamente fue una tortura porque Spotify no me aceptaba el correo ni contr...

lachterma-ar
Gig Goer
Soy premium hace 5 años y no he tenido problemas con la aplicación pero hoy si y es que me cerraron la sesión de forma inesperada en mis 3 dispositivos y poder iniciar sesión nuevamente fue una tortu...
2021-01-05 11:02:22 PM
2021-01-06 11:33:39 PM
Eni
Moderator
1190 Views
1 replies
0 likes

1190 Views
1 replies
0 likes

Superuser Contribution Bug in track

I want Spotify to be aware of this issue and fix it. The track seems to play at 10x speed, I checked this on all devices, including PCs and smartphones. Here is a link to it: https://open.spotify.com/track/3Q97Pe6a2jDjbNx5iyyJm7?si=SBvSH8JcS5eKwQtFm_...

fant_asst
Visitor
I want Spotify to be aware of this issue and fix it. The track seems to play at 10x speed, I checked this on all devices, including PCs and smartphones. Here is a link to it: https://open.spotify.com...
2021-01-05 3:53:03 PM
2021-01-06 4:13:57 PM
Jeremy
Spotify Legend
563 Views
1 replies
1 likes

563 Views
1 replies
1 likes

Superuser Contribution The device name that is playing the music appears in the status bar as NULL.

PlanPremiumCountryTurkey DeviceGalaxy S20+Operating SystemAndroid 11 My Question or IssueThe device name that is playing the music appears in the status bar as NULL. Shown in attachment with rectangles.

snickersxs
Visitor
Plan Premium Country Turkey Device Galaxy S20+ Operating System Android 11 My Question or Issue The device name that is playing the music appears in the status bar as NULL. S...
2021-01-05 2:40:24 PM
2021-01-06 4:02:33 PM
Alex
Spotify Legend
239 Views
1 replies
0 likes

239 Views
1 replies
0 likes

Superuser Contribution Controls in Android Auto only working when playing on different device

PlanPremiumDeviceOnePlus 2Operating SystemAndroid 6.0.1 My Question or IssueI can not control the music that's currently playing in spotify through the Android Auto app when spotify is playing music on my phone. Spotify is showing up in Android Auto,...

LeMAO
Casual Listener
Plan Premium Device OnePlus 2 Operating System Android 6.0.1 My Question or Issue I can not control the music that's currently playing in spotify through the Android Auto app w...
2020-12-30 8:42:58 PM
2021-01-06 12:30:42 PM
LeMAO
Casual Listener
892 Views
2 replies
0 likes

892 Views
2 replies
0 likes

How to disable Auto Update

PlanPremiumCountry DeviceSamsung Note 8 Operating SystemAndroid 8.0.0 My Question or Issue I noticed the Spotify app auto updates itself, even after disabled auto updates in the Google Play store, both globally, and specifically for spotify. The upda...

scarler_wahoo
Regular
Plan Premium Country Device Samsung Note 8 Operating System Android 8.0.0 My Question or Issue I noticed the Spotify app auto updates itself, even afte...
2019-01-17 3:08:12 PM
2021-01-06 4:40:42 AM
msjulian
Regular
6904 Views
5 replies
1 likes

6904 Views
5 replies
1 likes

Solved!! Music controls invisible in notification

PlanPremiumCountryNetherlandsDeviceOnePlus 7Operating SystemAndroid 10 My Question or IssueThe music control buttons in my Notification Center aren't visible anymore since a couple of days. (see attached screenshots). My friends also have the same is...

Online_Danilo
Casual Listener
Plan Premium Country Netherlands Device OnePlus 7 Operating System Android 10 My Question or Issue The music control buttons in my Notification Center aren't visible anymore since a ...
2021-01-05 8:47:01 PM
2021-01-05 11:29:03 PM
user-removed
Not applicable
1412 Views
3 replies
0 likes

1412 Views
3 replies
0 likes

Deleted Play Queue in my Android mobile

When I switched off and then switched on my mobile phone, my play queue got empty. I always had to remember and find the playlist I listened to and play it again. It bothered me so much that I cancelled my Premium.Please, fix it or advice me how to a...

karolkiss
Newbie
When I switched off and then switched on my mobile phone, my play queue got empty. I always had to remember and find the playlist I listened to and play it again. It bothered me so much that I cancel...
2021-01-05 10:28:41 AM
160 Views
0 replies
0 likes

160 Views
0 replies
0 likes

Superuser Contribution App "Keeps Closing" message after downloading from Playstore

PlanPremiumCountry DeviceSamsung GalaxyOperating SystemAndroid Oreo My Question or IssueSpotify app w black background after install from Playstore will not open. It shows just the logo and never opens. Message "app keeps closing". Recently did two s...

w10df9c-l0_ak
Newbie
Plan Premium Country Device Samsung Galaxy Operating System Android Oreo My Question or Issue Spotify app w black background after install from Playstore will not open. I...
2021-01-04 1:28:30 AM
2021-01-05 8:22:11 AM
Ver
Spotify Legend
417 Views
2 replies
0 likes
App "keeps closing" after download from Playstore

417 Views
2 replies
0 likes

Superuser Contribution 30 minutes ad free won't appear

PlanFreeCountryUSDeviceSamsung Galaxy Note 8Operating SystemAndroid My Question or IssueI've been having this issue for a couple days now where the app won't ask if I want 30 minutes ad free. I'll listen past two ad blocks and sometimes switch playli...

GalacticArachnd
Newbie
Plan Free Country US Device Samsung Galaxy Note 8 Operating System Android My Question or Issue I've been having this issue for a couple days now where the app won't ask if I w...
2021-01-04 3:33:39 AM
2021-01-05 8:21:29 AM
Jeremy
Spotify Legend
261 Views
1 replies
0 likes

261 Views
1 replies
0 likes

Superuser Contribution Songs keep pausing/stopping

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S7Operating SystemAndroid 8.0.0 My Question or IssueMy downloaded songs keep pausing/stopping. Sometimes, it gets two thirds of the way through a song, sometimes it is every 10 seconds. This just starte...

es_merelsa86
Casual Listener
Plan Premium Country Australia Device Samsung Galaxy S7 Operating System Android 8.0.0 My Question or Issue My downloaded songs keep pausing/stopping. Sometimes, it gets two thirds o...
2020-04-01 1:57:22 PM
2021-01-05 8:19:09 AM
Jeremy
Spotify Legend
3294 Views
22 replies
5 likes

3294 Views
22 replies
5 likes

Superuser Contribution I don't know how to play songs motorola device

Good afternoon, excuse me, I have a problem with Spotify not playing any song, I already tried with 4G network and with wi-fi the minute counter does not advance, everything is muted, I already tried to reinstall the application, I tried with another...

Daniel7w7
Casual Listener
Good afternoon, excuse me, I have a problem with Spotify not playing any song, I already tried with 4G network and with wi-fi the minute counter does not advance, everything is muted, I already tried...
2021-01-03 10:28:48 PM
2021-01-04 12:48:29 AM
CarlosE
Moderator
414 Views
1 replies
0 likes

414 Views
1 replies
0 likes

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