Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Phone is connecting to other devices without asking

Phone is connecting to other devices without asking

Yeah so this just started happening, but my device is randomly skipping songs, going into shuffle mode, AND connecting to other devices without asking me first. I've deleted the caches, reinstalled the app, what's. Going. On.

Reply
1 Reply

Hey @-c88lm_yn6vop, welcome to the community!

 

Sounds like someone else has gained access to your Spotify account. Please check out the FAQ page here, for the next steps to take.

 

The right team will reunite you with your music shortly.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Suggested posts