Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Play Queue

Solved!

Play Queue

 

When playing songs on my spotify I cant see songs that are next in the queue and if I add a song I cant rearrange it how do I do this.

Reply

Accepted Solutions
Marked as solution

Hey there @CJ-Lister

 

Thanks for reaching out to us about this - we'll be glad to help you out here.
 

If you can't properly see the play queue and interact with it you might need to get the latest version of the Spotify app. The best way to do this is by performing a clean (more thorough) reinstall of the app which allows you to start afresh with Spotify on any device. 

 

Check out this help page in order to find the steps for clean reinstall on the affected device. Once you’ve performed the clean reinstall you'll need to re-download your offline music and podcasts. 

 

In case the clean reinstall doesn't do the trick for you, would you mind sending us a screenshot showing how the play queue looks on your end? Just attach the image to your next response to us by using the Insert Photos option in the post editor. This way we can take a closer look at the issue. Make sure the screenshot doesn’t show any sensitive info such as payment or personal data.  

 

Keep us posted! We'll be here if you have any questions. 

View solution in original post

1 Reply
Marked as solution

Hey there @CJ-Lister

 

Thanks for reaching out to us about this - we'll be glad to help you out here.
 

If you can't properly see the play queue and interact with it you might need to get the latest version of the Spotify app. The best way to do this is by performing a clean (more thorough) reinstall of the app which allows you to start afresh with Spotify on any device. 

 

Check out this help page in order to find the steps for clean reinstall on the affected device. Once you’ve performed the clean reinstall you'll need to re-download your offline music and podcasts. 

 

In case the clean reinstall doesn't do the trick for you, would you mind sending us a screenshot showing how the play queue looks on your end? Just attach the image to your next response to us by using the Insert Photos option in the post editor. This way we can take a closer look at the issue. Make sure the screenshot doesn’t show any sensitive info such as payment or personal data.  

 

Keep us posted! We'll be here if you have any questions. 

Suggested posts