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Playback Error Preventing Audiobook Purchase

Playback Error Preventing Audiobook Purchase

Plan

Family Premium (not the account manager)

Country

USA

Device

Samsung A54

Operating System

Android 14

Browser

Chrome 129.0.6668.100

 

My Question or Issue

I'm trying to buy an audiobook but it keeps showing an error: 

"Playback disabled

Spotify won't work if you block protected content, have an incompatible browser, or are using an incognito or private browsing mode. Adjust your browser settings or download our free mobile app instead."

 

I tried following the instructions from this link but no luck: https://support.spotify.com/us/article/web-player-help/

 

It only happens when I'm logged in. I'm using mobile data so I don't think it's a network issue, but let me know if that could still be the problem.

 

 

EDIT: 

Found a good enough solution on Reddit: "I had to refresh and click quickly because it kept popping up a 'playback disabled' screen even though I was trying to do something else."

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