Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Playback paused because because your account is being used somewhere while connected to bluetooth

Playback paused because because your account is being used somewhere while connected to bluetooth

With my old car I used use an AUX cable to listen without any problems. With my new car I am using bluetooth connection with my phone and while listening every 30 or 40 minutes my playback is paused with the warning of "spotify has been paused because your account is being used somewhere" 

 

It is beyond annoying to deal with it. 

 

I am 100% sure that no other device of mine using spotify while I am driving. (no network on my laptop nor on my ipad while on the road)

 

Is there any way to deal with this issue? 

Reply
1 Reply

Possibly you're account had been hacked. Go to www.spotify.com/account log in and click on the 'sign out of everywhere button' after that, change your password

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Suggested posts