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Playback skipping on pixel4

Playback skipping on pixel4

Plan

Premium duo

Country

Canada

Device

Google pixel 4

Operating System

Android 10

 

My Question or Issue

I signed up for premium duo yesterday and sent an invite to my girlfriend. When she is trying to listen to songs, the playback is skipping and pausing and switching tracks with no input from the user. I've tried logging out everywhere and logging back in, having her delete and reinstall the app, checking her battery saver and nothing is working. She is getting very frustrated and might possibly want to unsubscribe ifnitnisnt resolved.

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