Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
46493 Views
66 replies
25 likes

46493 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879770 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879770 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26839 Views
4 replies
0 likes

26839 Views
4 replies
0 likes

Superuser Contribution when I open the podcast the following message appears (an error has occurred.)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

rafaeldornel
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-04-27 6:31:29 PM
2020-04-30 12:13:18 PM
Mario
Spotify Legend
586 Views
2 replies
0 likes

586 Views
2 replies
0 likes

The latest version of Spotify is so weird.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueToday I updated Spotify. BUT this version of playscreen is completely uncomfortable. I can't ...

sihyun359
Music Fan
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Today I...
2020-04-23 7:03:19 PM
2020-04-30 6:21:29 AM
sihyun359
Music Fan
1738 Views
8 replies
0 likes

1738 Views
8 replies
0 likes

Changing volume on Android from Windows

PlanPremiumCountryUnited StatesDeviceWindows Laptop, Moto G6Operating SystemWindows 10, Android 9My Question or IssueWhy can't we control the volume on an Android device from the desktop app? I know for a fact that this used to work, or is supposed t...

arkainth
Casual Listener
Plan Premium Country United States Device Windows Laptop, Moto G6 Operating System Windows 10, Android 9 My Question or Issue Why can't we control the volume on an Android device from the de...
2020-04-28 5:47:45 PM
2020-04-29 10:37:54 PM
Luan
Spotify Star
422 Views
1 replies
0 likes
Android
Desktop
volume

422 Views
1 replies
0 likes

Superuser Contribution I can't access podcasts on my phone

SubscriptionPremiumCountryUSADeviceSamsung Galaxy J7 sky pro My Question or IssueWhenever I try to click on a podcast, it says "an error occurred". Whenever I try to do anything in the podcast tab, it says "something went wrong" It was working on my ...

Alyssie
Regular
Subscription Premium Country USA Device Samsung Galaxy J7 sky pro My Question or Issue Whenever I try to click on a podcast, it says "an error occurred". Whenever I try to do a...
2020-04-26 2:10:32 AM
2020-04-29 8:15:23 PM
embu
Visitor
5733 Views
13 replies
3 likes
Android
Mobile
Podcasts

5733 Views
13 replies
3 likes

Spotify randomly stops playing while in offline mode

PlanPremiumDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueSpotify randomly stops playing music and podcasts. This only happens when the device does not have an internet connection. This happens regardless whether Spotify set t...

user-removed
Visitor
Plan Premium Device Samsung Galaxy A50 Operating System Android 10 My Question or Issue Spotify randomly stops playing music and podcasts. This only happens when the device does not ha...
2020-04-29 6:15:27 PM
423 Views
0 replies
1 likes

423 Views
0 replies
1 likes

Connect is starting my phone app

Plan - PremiumCountry - USADevice - Samsung Galaxy s10Operating System - Android 10My Question or IssueToday when I turned on my computer version of Spotify in my office it turned on the app on my phone to run simultaneously. And when I turned it off...

IBeRichard
Visitor
Plan - Premium Country - USA Device - Samsung Galaxy s10 Operating System - Android 10 My Question or Issue Today when I turned on my computer version of Spotify in my office it turned on t...
2020-04-29 4:41:56 PM
350 Views
0 replies
0 likes
Connect
off
wifi

350 Views
0 replies
0 likes

Solved!! Spotify crashes when I preview the Your Daily Drive playlist

PlanFreeCountryUnited StatesDeviceSamsung Galaxy S9Operating SystemAndroid 10Spotify Version8.5.55.1105 My Question or IssueWhen I open the Your Daily Drive playlist on Spotify, it shows up like this:I noticed that the playlist is now in Shuffle Mode...

user-removed
Visitor
Plan Free Country United States Device Samsung Galaxy S9 Operating System Android 10 Spotify Version 8.5.55.1105 My Question or Issue When I open the Your Daily Drive playlist on S...
2020-04-28 9:03:22 PM
2020-04-29 12:24:55 PM
user-removed
Not applicable
1725 Views
1 replies
1 likes
Android
crashing
Issues
Playlists

1725 Views
1 replies
1 likes

Superuser Contribution No podcasts

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince last night, I can't play my podcasts. They don't even show up. My music works just fine...

Rachael114
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Since l...
2020-04-26 9:09:37 PM
2020-04-29 10:12:34 AM
Mario
Spotify Legend
843 Views
4 replies
0 likes

843 Views
4 replies
0 likes

Superuser Contribution Podcast page unable to load

PlanPremiumCountryCzech RepublicDeviceHuawei P8 liteOperating SystemAndroid My Question or IssueHello,i have an issue with my podcast. After last update, I am not able to play my podcast. There is always error: "Something went wrong" on podcast home ...

Honza97
Casual Listener
Plan Premium Country Czech Republic Device Huawei P8 lite Operating System Android My Question or Issue Hello, i have an issue with my podcast. After last update, I am not a...
2020-04-28 8:58:29 AM
2020-04-29 10:03:26 AM
Mario
Spotify Legend
773 Views
3 replies
0 likes

773 Views
3 replies
0 likes

Spotify randomly stops on Onkyo 646 reciever

While streaming Spotify through an android phone to my Onkyo TX NR646 receiver, playback stops randomly and the receiver disconnects from "Spotify connect" Tried both wired and WiFi connection, results are the sameLatest firmware on all devicesNetgea...

Orts1
Newbie
While streaming Spotify through an android phone to my Onkyo TX NR646 receiver, playback stops randomly and the receiver disconnects from "Spotify connect" Tried both wired and WiFi connection...
2020-03-27 3:26:10 PM
2020-04-29 8:23:19 AM
strongbruce619
Visitor
1126 Views
1 replies
0 likes
Onkyo
random stops

1126 Views
1 replies
0 likes

Spotify Pausing after inactivity

PlanPremiumDeviceSamsung Galaxy S7 After my phone is locked for 10 minutes and I have not interacted with it my spotify will pause. I have tried various different things to fix this issue but I can't seem to fix it. Data saver in Spotify is off, Data...

HarryMate_
Visitor
Plan Premium Device Samsung Galaxy S7 After my phone is locked for 10 minutes and I have not interacted with it my spotify will pause. I have tried various different things to fix this is...
2020-04-28 12:59:13 PM
2020-04-29 8:04:27 AM
Chem0_oPoet
Newbie
648 Views
1 replies
2 likes

648 Views
1 replies
2 likes

Playlist se reinicia

Se reinicia mi playlist adjunto vídeo, https://youtu.be/3nHIgmWSLgY

Jesus1
Casual Listener
Se reinicia mi playlist adjunto vídeo, https://youtu.be/3nHIgmWSLgY
2020-04-29 5:43:18 AM
323 Views
0 replies
0 likes
Reinicio

323 Views
0 replies
0 likes

Spotify occasional not accessible on my Roku TV. I sometimes just get a blank screen.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Shaunak64
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-04-29 1:48:20 AM
512 Views
0 replies
0 likes

512 Views
0 replies
0 likes

Solved!! Local files on mobile?

So I just bought a song on my computer, and placed it on my playlist through "local files". I then took this exact file and copied it from my computer onto my phone. But I still can't listen to it on spotify mobile, what gives? How can this be fixed?

Ethan_G
Music Fan
So I just bought a song on my computer, and placed it on my playlist through "local files". I then took this exact file and copied it from my computer onto my phone. But I still can't listen to ...
2015-10-16 5:01:47 AM
2020-04-28 9:15:41 PM
ohsnapitsath
Casual Listener
8286 Views
31 replies
0 likes

8286 Views
31 replies
0 likes

Solved!!Superuser Contribution Can't download songs.

PlanPremiumCountryItalyDeviceGalaxy Note 8Operating SystemAndroid Version 9 My Question or IssueI usually feel like listening to different playlist and sometimes i download it and sometimes i do not.The problem is the following: It happens when I try...

distructio98
Casual Listener
Plan Premium Country Italy Device Galaxy Note 8 Operating System Android Version 9 My Question or Issue I usually feel like listening to different playlist and sometimes ...
2020-04-20 9:34:28 PM
2020-04-28 8:01:58 PM
distructio98
Casual Listener
829 Views
2 replies
0 likes

829 Views
2 replies
0 likes

Spotify plays public playlist when asked to play personal playlist using google assistant

PlanPremiumCountrySwedenDeviceSony Xperia XZ2 CompactOperating SystemAndroid 10 My Question or IssueSpotify plays public playlist when asked to play personal playlist using google assistant. === REPRODUCE: ===* Start google assistant (ok google or pr...

chipbite
Music Fan
Plan Premium Country Sweden Device Sony Xperia XZ2 Compact Operating System Android 10 My Question or Issue Spotify plays public playlist when asked to play personal playlist using g...
2020-04-28 1:32:11 PM
408 Views
0 replies
0 likes

408 Views
0 replies
0 likes

Superuser Contribution Problem with Local files

Help me!!!!PlanPremiumCountryCanadaDevice(Samsung Galaxy s9)Operating System(Windows 10,) My Question or IssueHello, I'm having a problem with my local files no longer downloading. They all of a sudden just disappeared from my mobile library and appe...

ethanperpeluk
Newbie
Help me!!!! Plan Premium Country Canada Device (Samsung Galaxy s9) Operating System (Windows 10,) My Question or Issue Hello, I'm having a problem with my local files no longer down...
2020-04-26 10:11:34 PM
2020-04-28 12:01:00 PM
Elena
Moderator
415 Views
1 replies
0 likes
Help

415 Views
1 replies
0 likes

Can't Click on Add to Playlist Button

Hey all. Newcomer to Spotify here. I just downloaded the Spotify app to my Samsung Galaxy A10e and was initially finding everything to be fairly straightforward... right up until I tried to add a song to a playlist. When searching a song to add to a ...

fizzyflipper
Visitor
Hey all. Newcomer to Spotify here. I just downloaded the Spotify app to my Samsung Galaxy A10e and was initially finding everything to be fairly straightforward... right up until I tried to add a son...
2020-04-28 5:30:16 AM
1078 Views
0 replies
1 likes

1078 Views
0 replies
1 likes

What happened to "I don't like this song" in the New Release playlist?

Plan :PremiumCountry: USADevice: Google Pixel 2 XLOperating System: Android 10My Question or Issue: The ability to choose "I dont like this song" is gone in my "Release Radar" playlist. It's now only letting me hide songs instead, On the PC it lets m...

Bizatts
Roadie
Plan :Premium Country: USA Device: Google Pixel 2 XL Operating System: Android 10 My Question or Issue: The ability to choose "I dont like this song" is gone in my "Release Radar" playlist. It's ...
2020-04-28 3:50:55 AM
662 Views
0 replies
4 likes

662 Views
0 replies
4 likes

Solved!!Superuser Contribution Fila de reprodução

Minha fila de reprodução fica voltando na primeira música toda hora. Eu entro pra conferir, me mostra tudo certo, na sequência que eu quero, mas toca uma ou duas faixas e volta pra primeira música.Tem como resolver isso?

tostesarantes
Casual Listener
Minha fila de reprodução fica voltando na primeira música toda hora. Eu entro pra conferir, me mostra tudo certo, na sequência que eu quero, mas toca uma ou duas faixas e volta pra primeira música. ...
2020-04-18 5:46:56 PM
2020-04-27 11:52:37 PM
tostesarantes
Casual Listener
849 Views
3 replies
0 likes

849 Views
3 replies
0 likes

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