Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Playing local files on phone (android)

Solved!

Playing local files on phone (android)

The Problem! 

My phone will not download or play local files from my laptop on my phone.

 

1. All my Local files play in spotify on my laptop.

2. When I press the available offline button in my playlist with local files in it. It says " waiting to download. "

3. The local files are MP3 files. 

4. I have older local files from a diffirent pc that download and play perfectly.

5. the app have been deleted and reinstald (with the same problem)

6. I have about 1500 song offline so i got about 1800 more to go.

 

I can't find a solution on the forums. And i can't get in contact with spotify.
Can someone please help me solve this problem.

Reply

Accepted Solutions
Marked as solution

You say you have other local files from another pc which download and play perfectly. This to me implies that there is some issue on the desktop you are using now. Have you enabled network discovery?

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

View solution in original post

4 Replies

Sounds like a network issue, check windows firewall is allowing Spotify inbound & outbound connections. Also check any other firewalls you may have installed (internet protection, antivirus etc)

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Thanks you for the fast reply.
I am sad to say that I have already checked this. I just forgot to write it down. My apologies.


I'm running the normal/pre installed windows firewall and AVG free.

I have checked the windows firewall and AVG free does not have a firewall.

 

Can it be any setting on my phone? Not found any.

 

Marked as solution

You say you have other local files from another pc which download and play perfectly. This to me implies that there is some issue on the desktop you are using now. Have you enabled network discovery?

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

My Man.

Thank you 🙂 

 

 

Suggested posts