Playing offline songs

[MarvelMoirai]

Hi everyone! I subcribed to Spotify Premium to enable offline song playing. But everytime I got no internet, no songs can be played! But I am sure I already downloaded it while I still have connection. Why is that so?

[osornios]

Hey @MarvelMoirai,

Try logging into your Spotify profile on your browser here with your email. Your username will be displayed after you login.

After that, check the status of your subscription. If everything looks ok, logout of the app in your device, and be sure to use that username, instead of your email address, to login to your account. It's the one with the Premium features.

Hope it helps. 🙂