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Playing stops in the middle of downloaded song

Playing stops in the middle of downloaded song

I have had issues of random playback interruptions. This occurs on and off line when playing songs on playlist on my Huawei Y6. I have uninstalled and reinstalled spotify but the problem persists. Your instructions mentioned a file com.spotify.music and to delete but I could not locate such a file. Please advise instructions specific to my android phone.
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1 Reply

Hey @Jaaxom

 

Thanks for reaching out to the Spotify Community. We'd like to help.

 

Can you let us know what Spotify version you're rocking? Also, is this happening after a recent update? 

 

We'd recommend trying to play your tracks using a different WiFi connection. 

 

Let us know how it goes or, if you have any questions. We'll be here for you. 

 

Sophia, 

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