Playlist Randomly Stops Playing | Galaxy S6 Edge+

[geraldtui]

Premium Customer here

I've got a personal playlist that I've downloaded for offline play and about 2 weeks ago, every time I play the playlist it will play a few songs then Spotify will completely stop and exit or it will paus the song. 

Its getting frustrating because I use my phone to play music for social sports games. 

I've uninstalled and reinstalled Spotify and the problem still occurs. 

Any ideas on what it could be? 

[Trenchmortar]

Same problem, Galaxy S6 Edge

[AxMi-24]

This started with the latest patch for me on Android 4.4.4 using the latest spotify (version 4.1.0.868) and premium. Happens in both online and offline mode.

[CJPokerJoker]

Same with myself and other friends with the S6 Edge+. Spotify also doesnt stop playing music when receiving a phone call. All of these problems started after the latest update. Very frustrating to have to tell someone to hold on so I can pause my music!

[AxMi-24]

Seems that clearing all spotify data and then redownloading all the playlists fixed the playback issues for me (no issues for 1 hour and counting).

[geraldtui]

Yes! I just tested it too and it plays when a phone call comes in. How do we roll the update back??? 

[CJPokerJoker]

I direct messaged @SpotifyCares and was told they are currently working on the problem. Hopefully we'll get an update soon.

[1223111220]

Same problem here. But I just have the regular S6. Hopefully that update comes in soon... went from happening once a week to almost every other song for me..

[Trenchmortar]

Solved for me now

[Desdb]

How was it solved please?  Thanks

[CJPokerJoker]

There was an update a few weeks ago that solved the problem

[G110494M090]

I have the latest spotify app. My music stops playing after a few song it's so annoying how can I solve this problem? I am paying for premium and it's very unfair we get this type of support.

[Joe]

@G110494M090 did you read the first couple of posts in this stickied thread?