Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Playlist corrupted after download

Playlist corrupted after download

Plan

Free/Premium

Country

 Israel

Device

LG-G6

Operating System

Android

 

My Question or Issue

 Hi there
I started a pro trial, downladed a playlist, and suddenly the playlist plays only 4 songs, no matter online or offline!
Downlad shows the green arrow.
Hitting play on individual song doesn't play it.
Removed app, removed cache, reinstalled - same issue!
Tried playing those songs on Windows Desktop App - Same!

other playlists downloaded without any issue


Please help!!!!

Thanks

Reply
3 Replies

Hey @user-removed, welcome to the Community!

 

Sorry you're having trouble with this. We'll do our best to help 🙂

 

Does the issue persist if you recreate the playlist in a new empty playlist? 

 

Let us know how it goes.

 

thank you for your answer.

I dodn't create the certain playlist.

the playlist in discussion is "This is: George Harrison". it;s not created by me...

 

i can play ONLY 4 songs - same 4 songs every time!! after reinslalling spotify, reboot, delete cache-no change!

although all ~40 songs are downloaded and has green icon.

I can play/download ANY other playlists (for example - "this is:John Lennon:). no problem with that or any other list from Spotify

 

I just can't play George Harrison....

All things must pass  -but how can I have this frustrating thing to passs.....

 

 

 

 

problem not resolved.

I'm canceling my registration.

 

disapointing must say.poor service too.

 

 

Suggested posts