Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
US
Device
Samsung Galaxy S8
Operating System
Android 8.0.0
My Question or Issue
App crashes when trying to share song
Hi @haideft
Spotify support is aware of this and investigating. You can view the current status and post your feedback on the ongoing issue. Please do so, it will help in resolving the issue faster.
Have a great day 🙂
I started having this issue yesterday. Tried all of the above with no luck.
Me too... except when I try to share a playlist... app just closes. And does it on multiple devices and different playlists.
I had the same issue, S9 premium user. I deleted Facebook Messenger and can now share
Uninstalling FB messenger also resolved the issue for me.
One Plus 5T
Android Version: 8.1.0
Same here, click share and app closes/crash.
FFS Spotify, Premium uses or free, things should be right.... Basic service feature failure.
Bank holiday, spotify probably Drinking Beer and not giving a dam....
I got the same problem.
Tried to deinstall Facebook Messenger as some People suggested, now it works.
Well time to finally kill off facebook.
Still this is a huge issue.
What I'd like to know is if anyone else has general stability issues with the app like songs stop at random times, the "notification" where you can change your music or the lock screen option disappearing.
Hey,
I have the same problem on Android 8.0.0 (device: Motorola G6), but what if I do not want do deinstall Facebook messenger cause I want/need to use it? I think this is not a proper solution, it is a huge bug!
I've had this problem now for days! I use a Google Nexus 5x on android 8.1.0. I don't use Facebook Messenger so deïnstalling it won't help anything. Does anyone have another solution?
Thank you.
I can't understand what's been going on with this app for the past 6 months or so. It was fine the entirety of 2017 when I used the free version but since I started paying I've had nothing but problems. This sharing thing being the newest. I understand when you click share it brings up anything on your device that you can share to but how does this app being updated have something to do with a separate messenger app that you may not even be trying to share to? If messenger is the problem why can't I share elsewhere? Makes no sense but with all the other issues with this app lately it doesn't surprise me that these idiots **bleep** something up yet again.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…