Playlist order alphabetical

[AkimDogCZ]

Plan

Premium

Country

CZ

Device

Pixel 8a

Operating System

Andriod 15 beta

My Question or Issue

I would like to order my playlists alphabetical. I use mobile app.

But as I choose possibility order alphabetical and I go back or close and open app again, the order is always back to recet

See video video here or attached

https://www.uschovna.cz/zasilka/PZZ7RDN9KR2TZRDV-TRW/

@SpotifyCares

[AkimDogCZ]

Thanks for the screen recording @AkimDogCZ!

Our tech folks will investigate further. In the meantime, make sure you're always running the latest version of Spotify so you don't miss out on any updates.

Cheers 🤘

[AkimDogCZ]

video here

[Yordan]

Hi there @AkimDogCZ,

Thanks for reaching out!

Have you tried performing a clean reinstall of the app to see if this does the trick? In case the issue persists, could you also share the exact version of Spotify you're running?

Cheers 🤘

[AkimDogCZ]

Hi,

I tried clean reinstal but the same problem.

Spotify version is 8.9.46.426.

Thank you for solution

[AlejaR]

Hey @AkimDogCZ,

Thanks for your reply.

We'd like to add further insights into this behavior. In the video you kindly sent us, we noticed you were setting the filter for a folder. So, in that sense, it's important to mention that in order to see the alphabetical order within a folder, you should sort alphabetically from the main page of the library first.

That being explained, and since we noticed the main library page is sorted alphabetically, we'd suggest using a different sort of option on the main page and then, setting up alphabetically again. That should help sync the sorting option in general terms.

Give it a try and let us know how it goes. Keep us in the loop!

[AkimDogCZ]

Hi,

I tried another types of sorting on main library page and another sorting in folders.

But always the same. On the main library page the sorting persist as I set it and in folders changes it always to sort option recent.. It doesnt matter what I set anywhere.

Again video.

Can you please really solve it??? I think that videos are showing enough what is problem.

[AkimDogCZ]

video here

https://www.uschovna.cz/zasilka/QAP7ULGZITZJ2EG6-R7X/

[AkimDogCZ]

video here

[Yordan]

Thanks for the screen recording @AkimDogCZ!

Our tech folks will investigate further. In the meantime, make sure you're always running the latest version of Spotify so you don't miss out on any updates.

Cheers 🤘

[AkimDogCZ]

In what time are you going to solve this issue?
Its very uncomfortable for me to use spotify with this bug.

Can you give me discount on family charge which I pay for spotify until you solve it?
Thank you!

[AkimDogCZ]

???

[AkimDogCZ]

Support doesnt work. This issue is still problem and you dont reply and dont solve the problem!!!