Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 54183 Views
  • 68 replies
  • 25 likes
  • 54183 Views
  • 68 replies
  • 25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Casual Listener
  • 27713 Views
  • 5 replies
  • 0 likes
  • 27713 Views
  • 5 replies
  • 0 likes

Superuser Contribution How do I view all the songs by One artist

When searching for an artist I want to see a list of songs not a list of albums or popular songs. Going through every album to find songs that I like is inefficient. So I'm trying to figure out how to search for an artist and show just the songs.

  • Newbie
  • When searching for an artist I want to see a list of songs not a list of albums or popular songs. Going through every album to find songs that I like is inefficient. So I'm trying to figure out how t...
  • Vixf90
  • Newbie
  • 5026 Views
  • 2 replies
  • 2 likes
  • 5026 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Spotify loads twice

PlanPremiumCountryCanadaDeviceSamsung s10eOperating SystemAndroid 12 My Question or IssueSteps to reproduce:1.Close spotify (do not leave running in background)2. Open spotify Actual result:Spotify loads twiceExpected result:Spotify loads once

  • Gig Goer
  • Plan Premium Country Canada Device Samsung s10e Operating System Android 12   My Question or Issue Steps to reproduce: 1.Close spotify (do not leave running in background) 2. Open sp...
  • Bob330
  • Gig Goer
  • 981 Views
  • 4 replies
  • 0 likes
  • 981 Views
  • 4 replies
  • 0 likes

Superuser Contribution Some downloaded songs got deleted then immediately re-downloaded

I was listening to some music on my S23 when I suddenly got the "downloading songs" notification, with the progress bar showing around 250 downloaded songs out of 400, when all 400 were already downloaded previously. Then I opened one of my downloade...

  • Visitor
  • I was listening to some music on my S23 when I suddenly got the "downloading songs" notification, with the progress bar showing around 250 downloaded songs out of 400, when all 400 were already downl...
  • Susan_GP
  • Moderator
  • 627 Views
  • 1 replies
  • 0 likes
  • 627 Views
  • 1 replies
  • 0 likes

Superuser Contribution Crazy data usage suddenly

PlanPremiumCountryCZDeviceGalaxy Note10Operating SystemAndroid My Question or IssueSpotify ate 2GB of data very quickly, without me using it any more than usual. My normal monthly data usage is 500-600mb per month. Yet suddenly it ate almost 2gigs in...

xgi-pgtlr_oro_2-1623518108391.png xgi-pgtlr_oro_3-1623518146943.png xgi-pgtlr_oro_4-1623518169734.png
  • Regular
  • Plan Premium Country CZ Device Galaxy Note10 Operating System Android   My Question or Issue Spotify ate 2GB of data very quickly, without me using it any more than usual. My normal mo...
  • Zalle
  • Visitor
  • 1276 Views
  • 7 replies
  • 0 likes
  • 1276 Views
  • 7 replies
  • 0 likes

Superuser Contribution Music undownloaded

I use Spotify premium and today my downloaded music became undownloaded. What do I do?

  • Visitor
  • I use Spotify premium and today my downloaded music became undownloaded. What do I do?
  • Vasil
  • Moderator
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Popping sound when streaming SPOTIFY on the Google Nest Speakers

There is a random "popping" / "crackling" sound that occurs when streaming SPOTIFY on the Google Nest Speakers. This ruins the whole music listening experience! Is Spotify aware of this? Is it a Spotify or Google problem? Thanks---2 AUDIO files that ...

  • Composer
  • There is a random "popping" / "crackling" sound that occurs when streaming SPOTIFY on the Google Nest Speakers. This ruins the whole music listening experience!   Is Spotify aware of this? Is ...
  • CorpsesDestroyer
  • Newbie
  • 4637 Views
  • 15 replies
  • 1 likes
  • 4637 Views
  • 15 replies
  • 1 likes

Superuser Contribution Links sent from a friend won't open in the app

A friend will send me spotify links for songs. When I click the link it will open the app but not the song. I have to open the web browser to see what he sent. I'm not logged in on the browser so when I click open app, it will open the app but not th...

  • Visitor
  • A friend will send me spotify links for songs. When I click the link it will open the app but not the song. I have to open the web browser to see what he sent. I'm not logged in on the browser so whe...
  • Amayy
  • Spotify Star
  • 1500 Views
  • 1 replies
  • 0 likes
  • 1500 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Now Playing screen looks different suddenly after update

PlanPremiumCountry Device(Ai box, Android box for car, Carlinkit)Operating System(Android 9) My Question or IssueAfter a recent update about 2 days ago, the Spotify in my car android system looks different. Everything else feels the same. Just the No...

  • Casual Listener
  • Plan Premium Country   Device (Ai box, Android box for car, Carlinkit) Operating System (Android 9)   My Question or Issue After a recent update about 2 days ago, the Spotify in m...
  • Cursor75
  • Casual Listener
  • 759 Views
  • 8 replies
  • 1 likes
  • 759 Views
  • 8 replies
  • 1 likes

Superuser Contribution Spotify Announcement Unshuffles Playlist

PlanPremiumCountryU.S.DeviceGoogle Pixel 6Operating SystemAndroid 14 My Question or IssueI have seen other users complain about this on Reddit, and it isn't restricted to Android users, so I know I'm not the only one fed up with the new Spotify "anno...

  • Regular
  • Plan Premium Country U.S. Device Google Pixel 6 Operating System Android 14   My Question or Issue I have seen other users complain about this on Reddit, and it isn't restricted to And...
  • Joan
  • Moderator
  • 2289 Views
  • 17 replies
  • 37 likes
  • 2289 Views
  • 17 replies
  • 37 likes

Lyrics automatically scroll to the bottom when in split screen mode

PlanPremiumCountryAustraliaDevicePixel 6Operating SystemAndroid 14 My Question or IssueWhen using android's split screen mode, lyrics automatically scroll to the bottom instead of changing lines like expected. This happens both when the lyrics are mi...

  • Newbie
  • Plan Premium Country Australia Device Pixel 6 Operating System Android 14   My Question or Issue When using android's split screen mode, lyrics automatically scroll to the bottom inste...
  • 288 Views
  • 0 replies
  • 0 likes
  • 288 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify connect on s23 ultra vs on s21 ultra

Hello My to galaxy ultra phones are connected to the same wifi router where my Rose 150 network player is.Both have same settings in the app, both logged in with my account , premium user My S21 ultra identifies the network player as well as other pl...

  • Casual Listener
  • Hello  My to galaxy ultra phones are connected to the same wifi router where my Rose 150 network player is. Both have same settings in the app, both logged in with my account , premium user&nb...
  • suckxes
  • Newbie
  • 1512 Views
  • 10 replies
  • 1 likes
  • 1512 Views
  • 10 replies
  • 1 likes

Superuser Contribution Album/discog. pages almost never load and add to playlist glitchy

Plan:premiumCountry: UkDevice:Google Pixel 7 ProOperating System:Android 14 My Question or Issue:From the middle of last week, if I try and load an album page, or the discography page of an artist, it's very rare that it actually loads anything at al...

  • Casual Listener
  • Plan:premium Country: Uk Device:Google Pixel 7 Pro Operating System:Android 14   My Question or Issue: From the middle of last week, if I try and load an album page, or the discograph...
  • Susan_GP
  • Moderator
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sorting does not ignore non-English articles (de, het, een, le, un, etc.)

PlanPremiumCountryNetherlandsDeviceFairphone 4Operating SystemAndroid 13 My Question or IssueA while after I posted a comment about it a few years back, Spotify switched back to the standard way of collation. But strangely they only did this for Engl...

  • Regular
  • Plan Premium Country Netherlands Device Fairphone 4 Operating System Android 13   My Question or Issue A while after I posted a comment about it a few years back, Spotify switched back...
  • Novy
  • Moderator
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android auto scrolling not working properly anymore

PlanPremiumCountryUSADeviceSamsung galaxy S23 UltraOperating SystemAndroid 14/Android auto on a 2018 civic My Question or IssueYou used to be able to swipe and it would scroll to the next set of info the same as hitting the arrows on the side. Now it...

  • Casual Listener
  •   Plan Premium Country USA Device Samsung galaxy S23 Ultra Operating System Android 14/Android auto on a 2018 civic   My Question or Issue You used to be able to swipe and it wou...
  • AlejaR
  • Moderator
  • 409 Views
  • 1 replies
  • 1 likes
  • 409 Views
  • 1 replies
  • 1 likes

Superuser Contribution For some artists, only the last album is displayed under “Show discography”

Andorid: Pixel 6 and Galaxy S8For some artists, only the last album is displayed under “Show discography”. e.g.: Lucy ScoreUnder Windows10 all albums are displayed. If I search directly for the artist/album, it is displayed correctly. The problem occ...

  • Visitor
  • Andorid: Pixel 6 and Galaxy S8 For some artists, only the last album is displayed under “Show discography”. e.g.: Lucy Score Under Windows10 all albums are displayed. If I search directly for...
  • AlejaR
  • Moderator
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Superuser Contribution Chat feature

I'd love to see a chat feature that let's you send messages with friends or people you follow, and even share music with them. Maybe like DMs on ig or something. There are friends I have that I have no way to get in touch with, and being able to send...

  • Visitor
  • I'd love to see a chat feature that let's you send messages with friends or people you follow, and even share music with them. Maybe like DMs on ig or something.   There are friends I have tha...
  • Thevsara_Fonseka
  • Newbie
  • 3847 Views
  • 4 replies
  • 14 likes
  • 3847 Views
  • 4 replies
  • 14 likes

Spotify won’t let me log into my Samsung

Ive tried logging in via email, Google and face book. It won’t let me log into my account on my Samsung phone. But it works on my iPhone and iPad

  • Newbie
  • Ive tried logging in via email, Google and face book. It won’t let me log into my account on my Samsung phone. But it works on my iPhone and iPad
  • Insanityhelper950
  • Regular
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes