Playlists & Albums reverting back to not downloaded :(

[MissMonie]

Hello folks!

I have been having this issue for a while and it is a huge bother. I have several playlists & albums downloaded and saved to my SD card. What I have noticed lately when playing those playlists/albums at work (where I have horrible service & cant access the internet on my phone) they all show not to be downloaded...this is a major inconvience for me because then I have to attempt to download the playlists AGAIN to enjoy them. I need music to get through my day and now I am sitting here waiting for 1,300 songs to download via cellular...which is going to take forever.

Has anyone else had this issue? Is there a fix, besides downloading the same playlists over & over and overrr?

Any help is appreciated!
(I have a 7S Edge if that helps)

[ZullyB]

Hey @MissMonie, welcome to the Spotify Community! 

Sorry to hear that! Check out the steps under “Downloads unexpectedly removed” at https://support.spotify.com/article/listen-offline-troubleshooting/. They should help with this.

Let us know how it goes.