Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47674 Views
66 replies
25 likes

47674 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880274 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880274 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26901 Views
4 replies
0 likes

26901 Views
4 replies
0 likes

Videos won't play on android

I have an s7 edge that is up to date and I have reinstalled the phone, deleted and reinstalled spotify, but I can not view videos when I click them. I don't get an error message. It just takes me to a gray screen. Any ideas on what is wrong?

Biggumz
Newbie
I have an s7 edge that is up to date and I have reinstalled the phone, deleted and reinstalled spotify, but I can not view videos when I click them. I don't get an error message. It just takes me to ...
2018-04-23 4:56:19 PM
331 Views
0 replies
3 likes

331 Views
0 replies
3 likes

Spotify crashes on Android

Hi, Spotify systematically crashes on my Android phone after 20 to 30 minutes of usage. Every single time. This started in mid February somewhen. The fist time it crashed during playing a long track (1h+ from Spotify - not my own). Since then it got ...

user-removed
Visitor
Hi, Spotify systematically crashes on my Android phone after 20 to 30 minutes of usage. Every single time. This started in mid February somewhen. The fist time it crashed during playi...
2018-03-04 9:16:28 PM
2018-04-23 2:56:57 PM
user-removed
Not applicable
6756 Views
17 replies
4 likes

6756 Views
17 replies
4 likes

Spotify connect: Sonos devices not found

Hi all I'm at wit's end. I've tried everything barring a downgrade of the APP, but it's now been several months where I'm unable to control my Sonos devices through Spotify Connect. If I have other devices (i.e. a desktop or laptop) running Spotify, ...

sodhi
Casual Listener
Hi all I'm at wit's end. I've tried everything barring a downgrade of the APP, but it's now been several months where I'm unable to control my Sonos devices through Spotify Connect. If I hav...
2018-04-23 2:14:53 PM
332 Views
0 replies
0 likes

332 Views
0 replies
0 likes

Spotify causes the SIM Card to be ejected

Hello everybody, i m having trouble with my Samsung Galaxy Note 3 for a few weeks by now. I thought it was caused by a defective SIM Card or Android OS, so i replaced the SIM Card with a new one and reseted my System and reconfigured it from scratch....

swagedi1
Newbie
Hello everybody, i m having trouble with my Samsung Galaxy Note 3 for a few weeks by now. I thought it was caused by a defective SIM Card or Android OS, so i replaced the SIM Card w...
2018-04-23 2:02:40 PM
316 Views
0 replies
0 likes

316 Views
0 replies
0 likes

One track at a time!

I like Spotify, I really do, but only when using it on my laptop. Had an issue for over a year now. On my Android phone I can only play one track at a time, unless I happen to have the screen on for some reason. This means I can't listen to my tunes ...

DamJ
Regular
I like Spotify, I really do, but only when using it on my laptop. Had an issue for over a year now. On my Android phone I can only play one track at a time, unless I happen to have the screen on for ...
2018-04-23 1:34:08 PM
235 Views
0 replies
0 likes
Android

235 Views
0 replies
0 likes

Normalize volume causes quality reset

Hello!Some time ago i have found bug with "Normalize volume" option. After i switch it on, music quality settings resets. For example, we can change "streaming" to high and "download" to extreme. After that, we need to switch on "Normalize volume". S...

WoWgAmR
Casual Listener
Hello! Some time ago i have found bug with "Normalize volume" option. After i switch it on, music quality settings resets. For example, we can change "streaming" to high and "download" to e...
2018-03-28 12:31:43 PM
2018-04-23 12:42:01 PM
WoWgAmR
Casual Listener
1247 Views
3 replies
0 likes

1247 Views
3 replies
0 likes

Spotify just deleted ~20GB of offline playlist data on my mobile - THANK YOU VERY MUCH

Yesterday I updated Spotify on my Android 2.3.4 Motorola Defy+. I had downloaded around 20GB of music to my mobile. This was annoying as hell because Spotify would stop synching sometimes and I had to restart it many times. So today I listened to my ...

user-removed
Visitor
Yesterday I updated Spotify on my Android 2.3.4 Motorola Defy+. I had downloaded around 20GB of music to my mobile. This was annoying as hell because Spotify would stop synching sometimes and I had t...
2012-08-07 4:02:42 PM
2018-04-23 11:52:10 AM
martelmungo
Casual Listener
32136 Views
16 replies
10 likes

32136 Views
16 replies
10 likes

Can I use my own music (on sd card) to play on Spotify?

In using a Samsung s8+ and have a load of songs on my sd card that I can't find on Spotify. Is there a way to conbine them to play in spotify?

Nightwish04
Newbie
In using a Samsung s8+ and have a load of songs on my sd card that I can't find on Spotify. Is there a way to conbine them to play in spotify?
2018-04-23 11:32:59 AM
436 Views
0 replies
0 likes

436 Views
0 replies
0 likes

When will Spotify make their data on Android removable/deletable?

I wonder when this will happen. It is absolutely unacceptable to just say "It's Google's fault, sorry you have to format your SD card to remove our data."If Spotify does not fix their problems, I will stop paying them. Period.

diekongruenz
Casual Listener
I wonder when this will happen. It is absolutely unacceptable to just say "It's Google's fault, sorry you have to format your SD card to remove our data." If Spotify does not fix their problems, I w...
2018-04-23 11:02:46 AM
231 Views
0 replies
0 likes

231 Views
0 replies
0 likes

Solved!! Doesn´t play the next song

I have spotify premium. I'm getting tired of the problems that it has. More and more problems with the playlists or that they stop being available offline, etc. The actual problem is that when I play my playlist, suddenly, with some songs, it just do...

ewodzak
Casual Listener
I have spotify premium. I'm getting tired of the problems that it has. More and more problems with the playlists or that they stop being available offline, etc. The actual problem is that when I pl...
2015-02-20 5:16:30 PM
2018-04-23 10:50:27 AM
asloska
Newbie
63129 Views
27 replies
0 likes

63129 Views
27 replies
0 likes

Auto play on Android Auto

When my phone connects to the car via Bluetooth, it automatically resumes playback of the last playing track and playlist on Spotify, but I can't get this to work when connecting the same phone to the same car via usb and android auto. Every time I u...

Jamie_RIdler
Casual Listener
When my phone connects to the car via Bluetooth, it automatically resumes playback of the last playing track and playlist on Spotify, but I can't get this to work when connecting the same phone to th...
2018-04-23 10:17:23 AM
1573 Views
0 replies
18 likes

1573 Views
0 replies
18 likes

PODCAST channels are missing

Hi all,I couldn't find a better plase to submit my quesstion so I hope you all bare with me I am moving from other podcast app to spotify but it seems that some of them are not available here... why? any way to update?Thanks,

user-removed
Visitor
Hi all, I couldn't find a better plase to submit my quesstion so I hope you all bare with me 🙂 I am moving from other podcast app to spotify but it seems that some of them are not available h...
2018-04-23 8:42:46 AM
195 Views
0 replies
0 likes

195 Views
0 replies
0 likes

Android connessione offline

L'applicazione ha fatto il log out dall'account dopo un aggiornamento automatico, mentre era impostata sulla modalità offline. Ora quando cerco di fare l'accesso (sia usando facebook che con l'accesso tramite username), dopo aver inserito i dati mi c...

Ambrogio
Newbie
L'applicazione ha fatto il log out dall'account dopo un aggiornamento automatico, mentre era impostata sulla modalità offline. Ora quando cerco di fare l'accesso (sia usando facebook che con l'access...
2018-04-23 7:24:41 AM
1535 Views
0 replies
3 likes

1535 Views
0 replies
3 likes

Spotify doesn't save place in podcasts

I use Spotify daily for podcasts and use it for music at night. For a month or two (not sure when this started), Spotify has not been saving my position in a podcast. I'll start a podcast episode, listen for a while (e.g. my commute to work), then pu...

crlamke
Newbie
I use Spotify daily for podcasts and use it for music at night. For a month or two (not sure when this started), Spotify has not been saving my position in a podcast. I'll start a podcast e...
2018-03-28 2:23:31 AM
2018-04-23 6:48:46 AM
xyster311
Newbie
2758 Views
1 replies
29 likes

2758 Views
1 replies
29 likes

Can't skip or play any song i want

I don't know if this is an update just for Android, but I don't like it. It won't let me skip or play any song I want that's in my playlist unless I upgrade to premium. This just made me start to hate this app. I was loving it more than other apps, n...

americas_diva
Newbie
I don't know if this is an update just for Android, but I don't like it. It won't let me skip or play any song I want that's in my playlist unless I upgrade to premium. This just made me start to hat...
2016-03-11 1:38:06 AM
2018-04-23 4:18:22 AM
Dinodan663
Newbie
35044 Views
11 replies
9 likes

35044 Views
11 replies
9 likes

Ainda não consegui ativar o premium

Já tentei ativar o premium varias vezes, em diferentes navegadores, e não consigo. Eu testei a um tempo atrás um período grátis e não contratei naquela época. Agora diz que já utilizei o período de testes e que devo clicar em "continuar" para procede...

rbat
Casual Listener
Já tentei ativar o premium varias vezes, em diferentes navegadores, e não consigo. Eu testei a um tempo atrás um período grátis e não contratei naquela época. Agora diz que já utilizei o período de t...
2018-04-22 1:59:56 AM
2018-04-23 3:09:05 AM
Bittencourt
Spotify Star
381 Views
3 replies
0 likes

381 Views
3 replies
0 likes

BUG: Screen does not refresh properly

This is the second time I noticed this happening. I will scroll through differetn views and at one point or another, the screen will not refresh properly and keep the original view under the new view. I have tried turning the app on and off but this ...

nysteve
Roadie
This is the second time I noticed this happening. I will scroll through differetn views and at one point or another, the screen will not refresh properly and keep the original view under the new view...
2018-04-23 3:02:07 AM
167 Views
0 replies
0 likes

167 Views
0 replies
0 likes

Randomly played songs

I was at work and had my headphones in and had a song playing but when I got home, it wasn't in my playlists or in recently played. I really want to find it but am also confused why it was even played?

Morgasm
Newbie
I was at work and had my headphones in and had a song playing but when I got home, it wasn't in my playlists or in recently played. I really want to find it but am also confused why it was even playe...
2018-04-23 1:51:32 AM
227 Views
0 replies
0 likes

227 Views
0 replies
0 likes

Solved!! Siri

Como posso usar a Siri para tocar músicas no Spotify ?

maiexner
Casual Listener
Como posso usar a Siri para tocar músicas no Spotify ?
2018-04-22 6:55:22 PM
2018-04-22 12:58:51 AM
Bittencourt
Spotify Star
352 Views
1 replies
0 likes

352 Views
1 replies
0 likes

Lost all downloaded songs

I was using it as usual, and after a few hours when I next opened the app, the log in screen appeared. I logged in but the app now shows that I don't have any downloaded songs. I do not have any other accounts, this is the only one I use. Also, the m...

Peterson41
Newbie
I was using it as usual, and after a few hours when I next opened the app, the log in screen appeared. I logged in but the app now shows that I don't have any downloaded songs. I do not have any othe...
2018-04-22 12:22:24 AM
199 Views
0 replies
0 likes

199 Views
0 replies
0 likes

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