Plus button missing in lock screen

[Radaa]

I have Xiaomi redmi 13 note. Recently I noticed that the plus button is missing from the widget in the lock screen and also in the notification widget. I had a problem where the 'play now' bar was missing sometimes but for now it seems to fix after I updated the app. Unfortunately still without the plus bottom in the widget...

Already try to reinstall the app of course.

Any thoughts? Tnx

[Susan_GP]

Hi there @Radaa,

Thanks for reaching out to the Community and welcome!

The widget doesn't have the plus button included. You can check out more info about how it works and what it includes in this thread posted by one of our Stars. 

Now, the notification window/flying bar that shows on your lock screen can vary between devices. For example, my Android mobile device doesn't have the plus button either, but my previous phone did. Did you previously have the Plus button on this same device? And did you notice if it changed after an update or a recent change? You could check your device's notifications settings. Some devices have the option to change the notification style from Brief to Detailed. If you see that option, try changing it. 

On another note, if this changed recently, you can always try clearing the app's cache from Spotify's Settings > Storage > Clear cache. Or you can also try reinstalling the app to make sure everything is working correctly.

Let us know how that goes.

[Radaa]

Thanks for the answer. 

I see...

Actually I do have a new smartphone, and also I update the os not long ago...

I think that in the previous os I had the plus button, For sure in my last phone...

I wonder why there's differents between devices? It's not should be the same app for all android? Such a bummer...

Anyway, I tried to play with the settings and cache as you suggest. Didn't success to make a change though...

Thanks again! I hope there will be some update to fix that 🙏

[Tincy]

I have a problem with missing Spotify features after the newest android system update from MIUI to HyperOS, and I'm not the only one according to Reddit. 

Issue I'm facing is that I've lost the add option in floating window of the control centre ono locked screen. 

I'm using the same phone. 

I did the hard factory reset, and reinstalled the app numerous times.

I've also reached support, where I was adviced to open this thread, as apparently they had no idea about missing buttons. I've also provide them with Reddit link with numerous people having all sort of different missing features and buttons AFTER HyperOS updates (Asian phone brands). 

Attachment available 

Plan: Premium

Country: Croatia (EU)

Device: Xiaomi 11T PRO

Operating System: Android 14 HyperOS 

I'm not gonna pay for premium if I'm not gonna be able to use all the features. How is one so pose to "add" songs to his library when in locked screen, or to someone simply skip  the song, as they're missing that button?

So please feel free to list all issues you're facing if your phone is updated to HyperOS. Tnx

[Lolec]

My spotify plus button disapeared when I like song i must open app and do it from it

Xiaomy A13

[FatihKaptan]

Plan

Premium

Country

Device

(Xioami 14T Pro) 

Operating System

(Android 14, Hyperos Fw.)

My Question or Issue

Hi, I changed my phone, Xioami 9 to 14T Pro. But some of the main features changed. The plus button or like button (old)  doesn't show in notification bar. I think its very important for all users. I hope it will be fixed. 

[Yordan]

Hi there @FatihKaptan,

Welcome to the Spotify Community!

I believe this is dependent on the version of Android you're running / your phone's manufacturer. The (+) button should show when you expand the notification bar, could you give this a try?

In any case, your feedback on this is greatly appreciated, thanks for sharing it here.

Cheers ✌️

[Fredymir]

I have the same issue, there is no plus button either on the lock screen or in the notification panel. In my case, it happened after updating the OS to Android 15. Before, with HyperOS and Android 14, I did have it. Thanks