Podast will not play on android app

[JustinSmall]

Plan

Premium

Country

USA

Device

Samsung S20FE

My Question or Issue

Podcast will not play on android app.  I played it from the PC software, but could not get it to start on my phone.  I cleared the Cache and even restarted my phone, still could not get it to play.  Whats up with this? It does not happen often, but is very annoying when it does.

[Eni]

Hey there @JustinSmall, 

Thanks for reaching out about this and welcome to the Community. 

Could you give us more info on what exactly happens when you try listening to podcasts on your phone? Also, does it happen with all podcasts or just with a specific one?

On another note, it's well worth running a clean reinstall of the app on your phone to get rid of any cached files that might be causing trouble. 

If this doesn't do the trick, would you mind checking if the same happens with a different internet connection? 

Keep us posted.