Premium Duo - Plan Manager Devices

[sveinc]

None of the below information 

Hi,

I'm the Plan Managar of a Premuim Duo plan. I have my main oho e but have just purchased a dedicated android mp3 player (Fanvace M32) on which I've downloaded Spotify. I've signed into my Premium account but can't listen to audiobooks.

Is there a limit on the number of devices as a Plan Manager?

Thanks

Plan

Premium Duo

Country

Uk

Device

Samsung S24

Fanvace M32

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Eni]

Hey there @sveinc, 

Thanks for getting in touch about this here in the Community. 

You should be able to listen to your audiobooks on multiple platforms. Could you let us know if you're getting any error messages when you're trying to listen to audiobooks on your new device? If so, sending us a photo of it would come in handy. You can attach it to your next response by using the Insert image option in the post editor. Make sure not to send any private info.

If you're not getting any error messages, could you let us know what exactly happens when you'd like to listen to the audiobooks? We'd also like to know if this is the only content you're not able to listen to on the app on that specific device. 

We'll be on the lookout for your reply.