Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Problem using Android phone app and Windows desktop app together

Problem using Android phone app and Windows desktop app together

My Android phone name goes gray on the Windows desktop app's device list when the phone screen turns off, and the Windows app can no longer control playback.  I can keep listening on my phone and controlling the playback from my phone, but I would like to be able to control playback from the desktop app since it's easier to use.  The same does not happen with my iPhone.  I'm using an LG G4, running stock Android 5.1.

Reply
0 Replies

Suggested posts