Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Problem with loading content after update (1.3.0)

Problem with loading content after update (1.3.0)

After I updated my spotify to the newest version (1.3.0) the app started to go crazy. First have problems with loading playlists, it's just keeps loading infinitely (screen1). And when it finally does show my playlists (it's hard to get there, usually it takes closing, clearing cache several times) I can't access my song lists, because again - loading infinitely. 

The same with other sections like settings, browse, radio etc. 

 

I'm not offline.

I have tried restarting the phone.

And I'd really like to avoid re-installing spotify..

 

Device: Samsung Galaxy S Advance // Android 4.2.6

Premium Account. 

 

Space left in Ext. SD Card: 0.54 GB.

Used (Ext. Card): 6.74 GB

Reply
2 Replies

Looks like your SD is close to full. I'm afraid of suggest a reinstall ensuring that your SD card had more free space than your internal memory

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

I don't think that was it, because I cleared all the data freed some space (after that I had >5GB of free space in my sd) but the app still had that problem. I had to re-install it again and now it's working.

But I'm just afraid the problem will come up eventually again.

Suggested posts