Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Problems to accept the invitation

Problems to accept the invitation

I'm trying to accept the invitation that we receive at the familiar plan, but when I click to accept this invitation I'm being send to Google Chrome, to the account page. I just can't accept, how can I solve that?

Reply
1 Reply

  1. Open and click ACCEPT INVITATION. You're redirected to your account page, where you'll see a confirmation screen. 
    Note: If you're not already logged in or don't have an account yet, you'll be asked to log in or sign up before seeing the confirmation.
  2. Enter your details and click SUBMIT to join the Premium for Family plan. 

Note: If you're already subscribed to Spotify Premium through your broadband provider or other services (e.g. iTunes), you need to cancel your subscription with them to join Premium for Family.

Suggested posts