Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Tuesday
jt120
Regular
43006 Views
66 replies
25 likes

43006 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
878287 Views
11 replies
51 likes
Android
Guide
Troubleshooting

878287 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26452 Views
4 replies
0 likes

26452 Views
4 replies
0 likes

eteterterter

hththtrhtrhtrhhghtfhghth

wwewqer
Regular
hththtrhtrhtrhhghtfhghth
2018-01-10 4:17:08 PM
200 Views
0 replies
0 likes

200 Views
0 replies
0 likes

App crash logging in as user #1, but works when logged in as user #2

Hey, I have a wierd problem that started when I played around with Google Assistant today. All of a sudden Spotify will not start; or it starts but is immediately shut down when logged in as my user (#1) I tried all the reccomended recovery reccomend...

faan_skit
Casual Listener
Hey, I have a wierd problem that started when I played around with Google Assistant today. All of a sudden Spotify will not start; or it starts but is immediately shut down when logged in as...
2018-01-08 4:44:13 PM
2018-01-10 3:53:29 PM
faan_skit
Casual Listener
443 Views
1 replies
0 likes

443 Views
1 replies
0 likes

Spotify keeps pausing music during the song playing and sometimes just skips song

I have a Samsung Galaxy J3 I recently reinstalled my spotify app and when im listening to songs it keeps just pausing the songs and mid song and then occassionaly just skips songs. I dont know what to do haha. I have tried restarting my phone deletin...

lucyprescott94
Newbie
I have a Samsung Galaxy J3 I recently reinstalled my spotify app and when im listening to songs it keeps just pausing the songs and mid song and then occassionaly just skips songs. ...
2018-01-10 1:59:50 PM
458 Views
0 replies
0 likes

458 Views
0 replies
0 likes

Solved!! Offline sound quality problem

Hello! Im new to spotify and i started out with premium. I listen to my music primarily outside of my WiFi zone because im constantly walking to work/school and also listen when i go for runs on trails. when i downloaded my playlist for offline use i...

eddieyngusa
Regular
Hello! Im new to spotify and i started out with premium. I listen to my music primarily outside of my WiFi zone because im constantly walking to work/school and also listen when i go for run...
2016-05-01 7:04:10 AM
2018-01-10 1:45:01 PM
arthurabatti
Newbie
2881 Views
11 replies
0 likes

2881 Views
11 replies
0 likes

Spotify works like youtube

Well, whenever spoti is working on background the song suddenly stops. If it is a song that i downloaded before, no problem. But if i want to listen a playlist or an album that i did not save, it requires spotify on screen- which is quite like youtub...

dedibirses
Newbie
Well, whenever spoti is working on background the song suddenly stops. If it is a song that i downloaded before, no problem. But if i want to listen a playlist or an album that i did not save, it req...
2018-01-10 1:00:51 PM
269 Views
0 replies
0 likes

269 Views
0 replies
0 likes

Spotify on Android

Yesterday i have changed my Password and today i tried to Log in. It starts for 2 or 3 seconds and then shuts down and i need to sign in again. I am signing in again, it starts Spotify and the same thing happens again. What is going in there ?

danielwülfert
Newbie
Yesterday i have changed my Password and today i tried to Log in. It starts for 2 or 3 seconds and then shuts down and i need to sign in again. I am signing in again, it starts Spotify and the same t...
2018-01-10 7:43:53 AM
211 Views
0 replies
0 likes

211 Views
0 replies
0 likes

Screen keeps doubling up on android app

I don't know how to describe it but whenever I leave the app or go to the the current track playing it randomly takes a snapshot of what was on my last screen and overlays it over where spotify opens up at default and its very obstructive. As an exam...

Treevalley
Newbie
I don't know how to describe it but whenever I leave the app or go to the the current track playing it randomly takes a snapshot of what was on my last screen and overlays it over where spotify opens...
2018-01-10 6:56:41 AM
213 Views
0 replies
0 likes

213 Views
0 replies
0 likes

no puedo descargar la aplicacion :C

muy buen dia a todos, quisiera ver si alguien me puede ayudar pues no se que hacer :C, tengo cuenta premium y todo pero cuando descargo la aplicacion en mi celular la descarga y cuando empieza a instalar el celular se reinicia y no me deja instalarla...

litzytimboli
Newbie
muy buen dia a todos, quisiera ver si alguien me puede ayudar pues no se que hacer :C, tengo cuenta premium y todo pero cuando descargo la aplicacion en mi celular la descarga y cuando empieza a inst...
2018-01-10 4:32:08 AM
369 Views
0 replies
0 likes

369 Views
0 replies
0 likes

Solved!! Can't use Bluetooth controls after last update

I use Spotify in my car all the time. As a premium subscriber I am very disapointed after the last update. The bluetooth controls won't work anymore (can't scroll/skip songs). The worst part is that if I receive a phone call, Spotify will still run i...

nourchicago
Casual Listener
I use Spotify in my car all the time. As a premium subscriber I am very disapointed after the last update. The bluetooth controls won't work anymore (can't scroll/skip songs). The worst part is ...
2016-10-20 4:20:35 PM
2018-01-10 3:39:32 AM
drewwho-8
Newbie
62410 Views
26 replies
16 likes

62410 Views
26 replies
16 likes

Solved!! How to listen to explicit music?

I've been using spotify for about a month now and it would allow me to hear explicit lyrics. Just today I noticed it's playing clean versions. How do I fix this?

Lukenukemmm
Newbie
I've been using spotify for about a month now and it would allow me to hear explicit lyrics. Just today I noticed it's playing clean versions. How do I fix this?
2016-09-13 1:33:44 AM
2018-01-10 3:06:41 AM
Noblehalfling
Regular
28689 Views
5 replies
1 likes

28689 Views
5 replies
1 likes

Private Profile

Hey, is there a way that I can set my profile permanently on private so people cannot see who I follow, including my followers because i always get troubled for this and I would really like to know if this is possible, thanks

conorellis2015
Newbie
Hey, is there a way that I can set my profile permanently on private so people cannot see who I follow, including my followers because i always get troubled for this and I would really like to know i...
2018-01-10 2:16:14 AM
318 Views
0 replies
0 likes

318 Views
0 replies
0 likes

Solved!! Cannot Login on Android App

App does not want to get me logged to accountUsername and Password are correct Reseted the password - no changereinstalled the app - no changeweb login - works

feadlsl6dr72evl
Casual Listener
App does not want to get me logged to account Username and Password are correct Reseted the password - no change reinstalled the app - no change web login - works
2018-01-09 6:05:52 PM
2018-01-09 12:32:44 AM
antman60
Casual Listener
1812 Views
6 replies
0 likes

1812 Views
6 replies
0 likes

Encrypted sd card causes Spotify to lose offline music

Every time after my device reboots, Spotify changes offline storage from sd card storage to device storage. Spotify then begins downloading all of the saved music to the device storage. Changing the storage location does not stop the download to devi...

metagrapher
Regular
Every time after my device reboots, Spotify changes offline storage from sd card storage to device storage. Spotify then begins downloading all of the saved music to the device storage. Changing the ...
2016-06-29 9:11:49 PM
2018-01-09 11:53:37 PM
bill_hobkins
Casual Listener
3924 Views
9 replies
10 likes

3924 Views
9 replies
10 likes

Superuser Contribution Encrypted SD Card Saving Bug - Samsung Galaxy S7

I guess I run into a bug. Can you verify or possibly offer a solution? Pre-requisites:1- Android Encrypted SD Card Steps:1- Open App2- Select SD Card as Storage3- Download a playlist4- Restart the device Expected:Storage stays as SD Card Result:Stora...

user-removed
Visitor
I guess I run into a bug. Can you verify or possibly offer a solution? Pre-requisites: 1- Android Encrypted SD Card Steps: 1- Open App 2- Select SD Card as Storage 3- Download a...
2016-05-25 9:06:09 PM
2018-01-09 11:53:03 PM
bill_hobkins
Casual Listener
40555 Views
32 replies
16 likes

40555 Views
32 replies
16 likes

Stop automatic playing of recommended music with Premium

I have a Spotify premium account, and I often download whole music albums for offline listening when I'm driving. Recently, after the whole album I've downloaded has finished playing, recommended songs will start automatically playing that I haven't ...

millej16
Casual Listener
I have a Spotify premium account, and I often download whole music albums for offline listening when I'm driving. Recently, after the whole album I've downloaded has finished playing, recommende...
2017-01-22 10:56:54 PM
2018-01-09 10:31:33 PM
poperalover
Casual Listener
2328 Views
4 replies
1 likes

2328 Views
4 replies
1 likes

Last.Fm doesn't have a full spotify listening history after connecting

Sooo i've had spotify premium for about a year and a half or so, and i just now connected to try and get a full listening history, and it only showed what i had "scrobbled" from 2014 when i originally joined last.fm and what i had listened to after i...

HasDylgato
Newbie
Sooo i've had spotify premium for about a year and a half or so, and i just now connected to try and get a full listening history, and it only showed what i had "scrobbled" from 2014 when i originall...
2018-01-09 8:38:54 PM
533 Views
0 replies
1 likes

533 Views
0 replies
1 likes

'Online gehen' Button

Es scheint der Online gehen Button ist ohne wirkliche Funktion! Tausendmal drauf gedrückt nichts passiert Spotify bleibt offline. Das macht eine rasche Suche selbst im WLAN unmöglich! Für 10euro im Monat kann man eine einwandfreie Funktion der App er...

philb86
Casual Listener
Es scheint der Online gehen Button ist ohne wirkliche Funktion! Tausendmal drauf gedrückt nichts passiert Spotify bleibt offline. Das macht eine rasche Suche selbst im WLAN unmöglich! Für 10euro im M...
2015-10-01 8:15:20 PM
2018-01-09 6:56:37 PM
Catrin
Newbie
20296 Views
4 replies
1 likes

20296 Views
4 replies
1 likes

primium for family

hello, we have a premium for family account and we wanted to add someone to your site do not know because I get white pictures and have tried everything now?

Sccbeemster
Newbie
hello, we have a premium for family account and we wanted to add someone to your site do not know because I get white pictures and have tried everything now?
2018-01-09 6:25:32 PM
346 Views
0 replies
0 likes

346 Views
0 replies
0 likes

Can't Select Playback Device Before Playback Commences

Why must I start playback on the phone before I can then select the preferred playback device? In this case an Arcam SR250. So the choices are to faff about playing something you don't want to listen to, select the correct playback device & then go f...

RBZ5416
Newbie
Why must I start playback on the phone before I can then select the preferred playback device? In this case an Arcam SR250. So the choices are to faff about playing something you don't want ...
2018-01-09 6:18:54 PM
653 Views
0 replies
1 likes

653 Views
0 replies
1 likes

Android App keeps downloading songs I didn't want

It's been multiple weeks of this issue. For whatever season, my Spotify app on Android keeps downloading Enima's newest album. It's not on my phone or computer. I've never even heard of the dude, but it keeps trying to download it over and over.

versusChou
Casual Listener
It's been multiple weeks of this issue. For whatever season, my Spotify app on Android keeps downloading Enima's newest album. It's not on my phone or computer. I've never even heard of the dude, but...
2018-01-08 9:43:19 PM
2018-01-09 5:08:33 PM
versusChou
Casual Listener
509 Views
4 replies
0 likes

509 Views
4 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts