Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Problems when listening to music

Problems when listening to music

   I'm having a problem since I changed my phone and installed Spotify, that is when I start a music, it can or not skip by itself, without I skip it. I never had this problem in my older phone (Galaxy Gran Prime duos), and I don't know if this problem is with the phone, or anything that I'm doing wrong.

   My new phone is the Moto G5S Plus, Android N 7.1.1, and I have it less than 6 months, and since then I have this issue.

   Can someone help me with it? I hate when comes a music that I love and it skips it and never play it 😕

Reply
0 Replies

Suggested posts