Questions about the mobile app

[TiborNobel]

Hello, i got a few questions about the android spotify app.
Why can the mobile version of spotify only shuffle a playlist, while on the pc i can select a specific song? this is really annoying, and on top of that, When i click on shuffle a playlist on the mobile app it will also shuffle between recommend songs, that way when i want to listen to my playlist it will never hear a song i actually put in the playlist. now i don't get why it has to be this way besides annoying the **bleep** out of people untill they buy premium, which i plan to do myself now aswell. because on the pc, you can just select a song and it wil play, only bad thing about it is advertisments but thats something which is understandble because its the free version. Now the weird thing is when i connect my phone spotify to the pc, it still can't pick  a specific song only shuffle between the playlist it self and the recommend songs. while on pc it is possible. also i find it very weird that spotify does not have a call center of any form, because it is a big company. Its pretty hard to actually find this forum and post a thread, everything is not easy to find, and your auto-faq instead of an actual live chat or something is a cheap solution and its weird that you have no actual customer service.

[Jacob]

Hey @TiborNobel, welcome to the Spotify Community!

Playing songs of your choice on mobile is currently a Spotify Premium feature: https://www.spotify.com/purchase/panel/?checkout=false

Also, Spotify does have an actual customer support service, if you let me know what you need I can put you in contact with the right team 🙂

[TiborNobel]

I know its a premium feature but why should spotify play other recommend songs when i click on shuffle my playlist? in the chart of spotify it says you are allowed to create your own playlist on mobile. but i think it should state that while you can create one, you cannot listin to one because spotify will select other songs for you that are not even in the playlist.

[Jacob]

@TiborNobel,

If you add more songs to your playlists you should get less suggested songs 🙂