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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 47288 Views
  • 66 replies
  • 25 likes
  • 47288 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 880067 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 880067 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26870 Views
  • 4 replies
  • 0 likes
  • 26870 Views
  • 4 replies
  • 0 likes

Premium Family account and alexa set up

I have the premium family account. I tried to set up the account on Alexa and when I do it keeps saying that I do not have a premium accont. I check the account says premium and subsctiption is current and paid. Why is this so dificult?Please advise

  • Newbie
  • I have the premium  family account.  I tried to set up the account on Alexa and when I do it keeps saying that I do not have a premium accont.  I check the account says premium and sub...
  • JeffSchall
  • Casual Listener
  • 1296 Views
  • 1 replies
  • 1 likes
  • 1296 Views
  • 1 replies
  • 1 likes

4G useage

I have the option to download over cellular network turned OFF and always have. However I notice in my data useage history Spotify is using quite a bit of data! Last month was 400mb, month before about the same, month before almost 700mb. Why is spot...

  • Newbie
  • I have the option to download over cellular network turned OFF and always have. However I notice in my data useage history Spotify is using quite a bit of data! Last month was 400mb, month before abo...
  • 194 Views
  • 0 replies
  • 0 likes
  • 194 Views
  • 0 replies
  • 0 likes

Spotify freeze at playing same music. How to re-download music file?

My Spotify app stops playing music with same music. I meet 3 times. (This music is chainsmorker's Paris) But my iPad plays perperly same music. It looks this music file has broken on my Android device (Xperia X performance). Could you tell me how to ...

  • Newbie
  • My Spotify app stops playing music with same music. I meet 3 times. (This music is chainsmorker's Paris) But my iPad plays perperly same music. It looks this music file has broken on my Android devic...
  • 12345678924
  • Newbie
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Background data usage very high

Hello I am a premium subscriber, using android. I seem to be using a large amount of data, but never use the app unless on wifi (except for music already downloaded). From looking around, it could have been an app issue, so I uninstalled, and cleared...

  • Newbie
  • Hello   I am a premium subscriber, using android.   I seem to be using a large amount of data, but never use the app unless on wifi (except for music already downloaded). From looking a...
  • 582 Views
  • 0 replies
  • 1 likes
  • 582 Views
  • 0 replies
  • 1 likes

Deleted songs are playing.

I need assistance with my playlist. I must have added an album by Jim Croce accidentally to my playlist. I deleted the songs but the songs are still playing even though they don't show on my playlist.

  • Casual Listener
  • I need assistance with my playlist. I must have added an album by Jim Croce accidentally to my playlist. I deleted the songs but the songs are still playing even though they don't show on my playlist.
  • Jasmine28
  • Casual Listener
  • 2912 Views
  • 2 replies
  • 1 likes
  • 2912 Views
  • 2 replies
  • 1 likes

Playlists, up next and save

A number of features not working for me, if I press the "..." When listening to a song, the options come up as normal. However when I select one of the options, nothing happens. So I can't save songs, can't add songs to a playlist or add songs to up ...

  • Newbie
  • A number of features not working for me, if I press the "..." When listening to a song, the options come up as normal. However when I select one of the options, nothing happens. So I can't save songs...
  • Joe
  • Community Legend
  • 306 Views
  • 2 replies
  • 1 likes
  • 306 Views
  • 2 replies
  • 1 likes

Re: Options Menu Not doing anything

Hi, I have the same problem, but do not have any blue light filter activated, do you happen to have any other solution?

  • Newbie
  • Hi, I have the same problem, but do not have any blue light filter activated, do you happen to have any other solution?
  • Joe
  • Community Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Solved!! Saved songs

A huge portion of the songs I saved have disappeared from my account completely, overnight. Has this happened to anyone? Is there a way to recover them?

  • Casual Listener
  • A huge portion of the songs I saved have disappeared from my account completely, overnight. Has this happened to anyone? Is there a way to recover them?
  • feelikeastrangr
  • Community Legend
  • 484 Views
  • 3 replies
  • 0 likes
  • 484 Views
  • 3 replies
  • 0 likes

Songs available on your phone but not on desktop

Hi, There is a song I really like and I listen to it all the time, but strangely it's not available on the desktop Spotify I use. I've tried playing the song through my phone on the desktop with the option to connect your device but it just shows an ...

  • Newbie
  • Hi,   There is a song I really like and I listen to it all the time, but strangely it's not available on the desktop Spotify I use. I've tried playing the song through my phone on the desktop ...
  • 271 Views
  • 0 replies
  • 0 likes
  • 271 Views
  • 0 replies
  • 0 likes

Solved!! MP3s

Hey, I was wondering with a samsung where you can download mp3s if there is a way to import mp3s directly to spotify. I already know how to do it with desktop, this would just be a bit more convenient for me. thanks.

  • Newbie
  • Hey, I was wondering with a samsung where you can download mp3s if there is a way to import mp3s directly to spotify. I already know how to do it with desktop, this would just be a bit more convenien...
  • Hubo
  • Community Legend
  • 311 Views
  • 1 replies
  • 0 likes
  • 311 Views
  • 1 replies
  • 0 likes

"All Songs" option disappeared

Why has the option of playing all songs disappeared when I call up my playlists? Now I have to go through each album and do not have the choice of listening to all my music randomly. This has happened on my PC (Windows) and my android phone (Sony) bu...

  • Newbie
  • Why has the option of playing all songs disappeared when I call up my playlists? Now I have to go through each album and do not have the choice of listening to all my music randomly. This has happene...
  • MartinStoichkov
  • Community Legend
  • 520 Views
  • 1 replies
  • 3 likes
  • 520 Views
  • 1 replies
  • 3 likes

Solved!! Spotify lowers my musics sound automatically

o maximize the sound but spotify makes it lower and i cant fix this issue. How can i fix this problem. Help me please.Im using Android 6

  • Casual Listener
  • o maximize the sound but spotify makes it lower and i cant fix this issue. How can i fix this problem. Help me please. Im using Android 6
  • Ouzzcnn
  • Casual Listener
  • 124855 Views
  • 2 replies
  • 0 likes
  • 124855 Views
  • 2 replies
  • 0 likes

brennaning and going backwards

I am trying to get an old Samsung smartphone to stream from Spotify to my Brennan B2 hi-fi. There is, I think, a whole essay to be written about this. First, it takes a lot of fiddling to get the phone and the Brennan linked - paired devices need to ...

  • Casual Listener
  • I am trying to get an old Samsung smartphone to stream from Spotify to my Brennan B2 hi-fi. There is, I think, a whole essay to be written about this. First, it takes a lot of fiddling to get the pho...
  • 385 Views
  • 0 replies
  • 0 likes
  • 385 Views
  • 0 replies
  • 0 likes

App não reconhecia as musicas baixadas.

Tinha baixado minhas musicas no smartphone e do o app pediu para que fossem baixadas novamente (porém ainda continuo contabilizando no armazenamento, então estavam lá). Coloquei pra baixar de novo e fui mudar a qualidade da musica e ele não me permit...

  • Newbie
  • Tinha baixado minhas musicas no smartphone e do o app pediu para que fossem baixadas novamente (porém ainda continuo contabilizando no armazenamento, então estavam lá). Coloquei pra baixar de novo e ...
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

反応がない

プレイリストを追加するとクリックしても反応がないです。どういう事ですか？

  • Newbie
  • プレイリストを追加するとクリックしても反応がないです。どういう事ですか？
  • 214 Views
  • 0 replies
  • 0 likes
  • 214 Views
  • 0 replies
  • 0 likes

I can´t play musics from my local files (pc) on my phone!!! pls help me!!!

I do the steps on the spotify support but i cant play the music.1: I made a download of a music on my pc.2: I put this music on a playlist in my spotify on my pc.3: I go to my phone and put to download this playlist.But the musics from my pc are blac...

  • Newbie
  • I do the steps on the spotify support but i cant play the music. 1: I made a download of a music on my pc. 2: I put this music on a playlist in my spotify on my pc. 3: I go to my phone and put to ...
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes

Can't Connect to Chromecast

Hi! I can't connect to Chromecast on Spotify. My chromecast comes up on the device list, but the name is in dark grey and nothing happens when I tap on it. It does the same thing on both my phone (Galaxy S7) and tablet (Galaxy Tab). Does anyone have ...

  • Newbie
  • Hi!   I can't connect to Chromecast on Spotify. My chromecast comes up on the device list, but the name is in dark grey and nothing happens when I tap on it. It does the same thing on both my ...
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

Other people

Random devices keep logging onto my account and i cant seem to find the setting to change my password any help?

  • Casual Listener
  • Random devices keep logging onto my account and i cant seem to find the setting to change my password any help?
  • PoisonedLloyed
  • Casual Listener
  • 528 Views
  • 2 replies
  • 0 likes
  • 528 Views
  • 2 replies
  • 0 likes

Re: I cant play some musics

Hey dude I'm having a similar problem. I've been able to play music fine for a while then out of nowhere some songs crash the app, I have to force close the entire app and reopen I then have to skip the song before playing or else the app crashes aga...

  • Newbie
  • Hey dude I'm having a similar problem. I've been able to play music fine for a while then out of nowhere some songs crash the app, I have to force close the entire app and reopen I then have to skip ...
  • 174 Views
  • 0 replies
  • 0 likes
  • 174 Views
  • 0 replies
  • 0 likes

Bluetooth Audio Stops if app is paused.

If I pause music on spotify to make a phone call while connected to a Bluetooth headset, the headset gets no audio.If I pause spotify to play a video on my ohone, I get no audio output when connected to a bluetooth headset.I face this problem on my M...

  • Casual Listener
  • If I pause music on spotify to make a phone call while connected to a Bluetooth headset, the headset gets no audio. If I pause spotify to play a video on my ohone, I get no audio output when connect...
  • Sudhansh
  • Casual Listener
  • 1491 Views
  • 2 replies
  • 6 likes
  • 1491 Views
  • 2 replies
  • 6 likes