Offline Playlists - Android

[thai2000]

My spotify app crashes almostr every week

[Daniel]

Please read the guide linked below for details on the most common issues and how to fix them.

[GUIDE] How to fix common issues for Spotify on Android

[thai2000]

No .. does not work .app crashes almost every day ...

[Daniel]

OK, can you give anymore info? What are you doing when it crashes... what have you tried.... what device, Android & Spotify version do you have?

Sorry, without providing some information it's hard to troubleshoot.

[thai2000]

I use ANDROID on a samsung galaxy s3.

When the app crashes i can only restart my phone..

Most of the time i must redownload all my offline playlists.

[thai2000]

I have the latest version of spotify... 

Before i had NEVER a problem... it all started after the last update ..

[Daniel]

Did you do a clean install following this guide step-by-step?

[GUIDE] How to fix common issues for Spotify on Android

What are you doing when the app crashes?

[thai2000]

I did that allready many tilmes.

I just listen to music ..

I think i better stop with spottify because i pay for something that does not work ..

[Daniel]

I recommend you contact Spotify Support using the form here.

You will get an automated reply at first, however if you need to chase them just reply to the email as it does get monitored.rtly.

[dfnzl]

That sort of sounds like an issue with the phone, rather than the app... Is it just Spotify you're having an issue with?