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Hi all! 

 

Something has really really been bugging me recently I mainly use Spotify on my phone a Samsung galaxy s10 has anybody else noticed the shortcuts at the top of the home page is no longer updating? 

 

It used to update regularly but it's been stuck on the same albums now for weeks? 

 

I know it seems minor but it's bugging me, ive tried deleting my cache, ive deleted and reinstalled still nothing... anybody got any ideas or had a similar problem 

 

Polish_20210508_233200648.jpg

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3 Replies

Hey there @mat_182

 

Thanks for reaching out about this. 

 

First up, could you try to log out and then log back in twice? We know this sounds odd, but it's how the app forces a cache refresh. 

 

If this doesn't make any difference, you mentioned that you've already reinstalled the app, but would you mind going through the steps of a clean reinstall, as it's more thorough than a normal one?

 

Also, could you let us know if this is happening across devices or only on your phone?

 

Keep us posted 🙂

EniModerator
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

Hi thanks for your help... I tried logging in and out many times, tonight I tried that and did a clean reinstall and its now kicked in

Thanks for for help 🙏

Hey @mat_182,

 

Thanks for trying and keeping us posted.

 

We're glad to know that it was sorted out!

 

If you have any questions or need a hand with anything else, we're always a post away.

 

Have a good one 🙂

CarlosEModerator
 
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