Repeat 1 stuck after having premium

[SmashleyInColor]

I got Spotify premium for a few months and then a couple weeks ago had to cancel it for lack of funds, and I had the repeat option set to one song over and over, and now after canceling premium, I can't turn the repeat 1 off and it plays one song over and over even while on shuffle play... Can anyone help me?

[Daniel]

On the now playing screen check if repeat one is highlighted in green. If it is, tap it until it turns grey (repeat off)

[SmashleyInColor]

Tried that first. It doesn't do anything. Went through all the settings. Can't find a solution.

[MattSuda]

@SmashleyInColor

Try logging out of the app and then log back in (this won't delete anything)

If that doesn't help, you can try reinstalling the app and then log in again and see if that fixed it.

[SmashleyInColor]

Nice suggestions. Neither worked... thanks though. I'm about to give up on
it and go back to Pandora.

[brasspolemonkey]

I have the exact same problem - emailed support and just got a form email saying to look on the community page...

[SmashleyInColor]

Really helpful they are...

[brasspolemonkey · Accepted solution]

Update: contacted support again and got a real email - they said uninstall and reinstall app - that worked! Hope this helps someone else 🙂

[brasspolemonkey]

Sorry didn't mean to click solved - I think smashlyincolour tried this and didn't work for them 😕