SD-Card problems

[Titanixer]

Hey!

I have CAT B15Q phone. I have installed a SD card in it, but Spotify cannot find it.

I know that there is another thread about this, but it does not matter if i reinstall the app - it still cant find the SD card to store my music. Instead it is downloading to the phones own memory, and i dont want it there.

What should i do? Every time when i installed the app, it tells me that it cant find the SD card to store the music.

[Daniel]

Do other apps detect your SD card such as a file manager? I'm wondering if in fact the SD card needs formatting before it can be detected by the phone.

[Titanixer]

All other apps, such the file manager can find the SD card, and use the files on it.

[Daniel]

I see another user using the same phone had the same issue (https://community.spotify.com/t5/Help-Android/quot-No-SD-card-found-quot-on-Cat-B15Q/td-p/862073)... I would suggest this is something CAT have done with the phone software as opposed to an issue with the Spotify app.

Maybe try CAT support as I do believe their software is the root cause of this.

[rangoy]

I just replied to the other post menitioning the same issue with a workaround that worked on by B15Q:

https://community.spotify.com/t5/Help-Android/quot-No-SD-card-found-quot-on-Cat-B15Q/m-p/1014612#M38...

Best regards

Øyvind Rangøy