Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Samsung 5512 not working

Samsung 5512 not working

Is Samsung 5512 supported (gingerbread) my screen goes blank when I start the app.

Reply
2 Replies

Hi 5512y. As far as I know gingerbread should work fine with Spotify.

 

Could you have a look at Troubleshooting Spotify on Android and follow the steps? Then we can take it from there.

 

PS There are some steps that ask you to do a search for existing threads or start a new one. Disregard those. Just do the troubleshooting and then post your information back in here as a reply.

 


Community Ergo Sum

Hi 5512y

Just as an addition to what Per mentioned, this issue has come up before when the phone has had no SD card inserted or the SD card has been corrupt. Could you confirm that you have an SD card and do a check on it.

Also, I note that the 5512 has a particularly small screen (320 x 240) - could be that spotify doesn't support this resolution.

----------------
Listening on Windows, Android and Sonos. Tweeting it at @davelicence

Suggested posts