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Seems like someone hacked my account

Solved!

Seems like someone hacked my account

There are playlist and songs I haven't played. Sometimes my music is stopped and other music begins. There were some other devices that were on my account which I deleted, but they are still accessing my account. It's annoying but I worry even more about billing information. Any ideas? I can't seem to find a way to contact Spotify about this.
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Marked as solution

Hello @Ochndreamer & welcome to the Community!

You can follow these steps in order to ensure nobody is accesing your account:

Enter your account settings, scroll all the way to the bottom and click "Sign Out Everywhere".

Then proceed to change your accounts password.

 

This should stop any undesired people using your account.

 

Hope this helps! ♫

 



This was a post by DasPeter
If my post helped you to fix your problem  -  Accept as Solution
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View solution in original post

3 Replies

 
Marked as solution

Hello @Ochndreamer & welcome to the Community!

You can follow these steps in order to ensure nobody is accesing your account:

Enter your account settings, scroll all the way to the bottom and click "Sign Out Everywhere".

Then proceed to change your accounts password.

 

This should stop any undesired people using your account.

 

Hope this helps! ♫

 



This was a post by DasPeter
If my post helped you to fix your problem  -  Accept as Solution
If you liked my post - Give it a Like

|--------------------------------------------------------------------------|
PM me here



Why doesn't spotify have two factor authentication or at least track logins so we can manage people who get in our account. I cant understand why they don't have that ability yet. 

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