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Sharing to Instagram stories not working

Sharing to Instagram stories not working

Device

(Galaxy S5)

Operating System

(Android Marshmallow)

 

My Question or Issue

When I try sharing a song to IG (the option is present in the menu), it fails.

 

It either shows a blank screen or the green loading circle for a second, but it always fails, even when I have IG open. Tried reinstalling and clearing cache for both apps but the issue persists.

Reply
1 Reply

Hey @tardroid,

 

Thanks for posting in the Community.

 

Although Android Marshmallow is officially supported, we can't always guarantee flawless performance, so if you have the option to upgrade to a newer version, we'd suggest you do so.

 

If not, please go through your phone's settings and make sure that the Spotify app has all permissions enabled and is set as an exception in any battery or memory optimizing services.

 

We hope this helps.

MihailYModerator
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