Slidebar is not working

[sidharthan2263]

Slide bar is not working i cant able to forward or backword the song

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Eni]

Hey there @sidharthan2263, 

Thanks for reaching out about this and welcome to the Community! 

Just to confirm, are you using a free or a Premium account? 

We can confirm that this is currently expected behavior with the free version on mobile. Since the free tier on mobile has some playback limitations, such as selecting a specific song or listening in a desired order, moving the slider to choose a part of a track is also not currently available for created playlists or albums. Note that it's still available in selected playlists created for you, like the Daily Mix or some podcasts as well.

However, if you have Premium, would you mind sending us a short screen recording of the issue happening so we can take a closer look? You can attach it to your next response by using the Insert Video option in the post editor. You can also upload it to Google Drive and share the link with us (make sure the video has the permissions for anyone to see it).

We'll be waiting for your reply.