Smart Offline Mode with no WiFi

[clw1976]

Plan

Premium

Country

USA

Device

Samsung Galaxy 7 active

Stuck in offline mode again. This hasn't happened in many years, unfortunately the issue is back and I dont know how to fix it

[BelP]

Hi @clw1976

This must be very frustrating!

Spotify are currently aware of this issue. 

Firslty, please confirm that you've:

• Reinstalled the app
• Deleted the cache of the Spotify app
• Restarted the device

Once you have done all this, and it's not still working follow the link here. And let them know:

• Your device
• Exact OS version
• Spotify version

I hope this helps! Have a good day!

Sincerely,

A Fellow Spotify User