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Song plays for a few seconds, then changes

Solved!

Song plays for a few seconds, then changes

Plan

Premium

Country

Denmark

Device

Nokia 5.3

Operating System

Android 10

My Question or Issue

Yesterday when I tried to play a song, it just skipped around the list without actually playing anything. I uninstalled and reinstalled the app. Now, when I play a song, whether it's via my phone or via my google assistant, it plays a few seconds of the song, then switches to a completely different song.

The songs it changes to are utter garbage IMO, tastes differ of course. But it is playing the commercial garbage from today, where I rarely listen to anything newer than 20 years old.

Hope someone can help here.

Reply

Accepted Solutions
Marked as solution

Hey there @Raz2000

 

Thanks for reaching out here in the Community, and welcome 🙂

 

We'd first recommend checking this article where you'll find a few tips on how to secure your account.

 

If your music is still being interrupted after this, we'd recommend following all the steps in this article. In case this doesn't do the trick, you can reach out to our Support team here so they can continue with the help. 

 

If anything else comes up, the Community will be here. 

 

Take care.

NovyModerator
Help others find this answer and click "Accept as Solution".
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View solution in original post

1 Reply
Marked as solution

Hey there @Raz2000

 

Thanks for reaching out here in the Community, and welcome 🙂

 

We'd first recommend checking this article where you'll find a few tips on how to secure your account.

 

If your music is still being interrupted after this, we'd recommend following all the steps in this article. In case this doesn't do the trick, you can reach out to our Support team here so they can continue with the help. 

 

If anything else comes up, the Community will be here. 

 

Take care.

NovyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

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