The interface is completely changed at random and only only "previews" of the songs are played

[Kavin05]

Plan

Free

Country

India

Device

Samsung Galaxy J7 Max

Operating System

Android Oreo

My Question or Issue

At random, when I open the Spotify app, all playlists look different and when I would click on a song, about 10 seconds would be played and then it would stop. I have not recently updated the app. When I close the app properly and open it again, it seems fine again. Pictures are given. I could uninstall the app and reinstall it and forget about it, but this seems to be pretty interesting to bat an eyelid on. I can assure you all that normally everything looks the way it's supposed to look and I don't have other disparities with my app.

[Alex]

Hey @Kavin05,

Thanks for reaching out about this in the Community!

Sorry to hear that you're having such an experience with the app.

We'd recommend running a clean reinstall of the app. Please follow the steps from this Spotify Guide exactly, as this will assure that all app data is cleared completely, before reinstalling.

Also, make sure that Battery optimization is not enabled for Spotify from the system app settings, as well as that the app is granted all permissions. These settings could be hindering the performance of the app.

Keep us posted on how you get on with this.

Cheers.