Song randomly pauses and "Hey Spotify" microphone icon appears

[brettstahlman]

Plan

Premium

Country

United States

Device

Samsung Galaxy S20

Operating System

Android 11

My Question or Issue

Every few seconds while I'm listening to songs, the song pauses and the "Hey Spotify" microphone appears. Disabling "Hey Spotify" in settings doesn't fix the issue.

[Jeremy]

Hi there @brettstahlman,

Thank you for reaching out here in the Community.

Can you perform a clean reinstall of the app? This will make sure there's no old cache files causing this.

If that doesn't do the trick, can you provide us a screen recording so that we can have a closer look directly from your end?

We'll keep an eye out for your reply.

Cheers!