Songs Removed from Queue Keep Coming Back

[Ncola_Knny]

Spoiler

Plan

Premium

Country

Ireland

Device

Huawei P30 Lite

Operating System

Android 10

My Question or Issue

Every time I try to remove songs from my queue, they keep returning. If I try to change the order that the songs play in, my changes are immediately undone. Things I've tried doing to resolve the issue:

-Closing the app

-Restarting my device

-Clearing cache

-Logging out and back in again

-Uninstalling and reinstalling Spotify

[Ivan]

Hey there @Ncola_Knny, 

Thanks for searching for the answer you need here! 
 

It's also a good idea to log in to your Spotify account on another device just to check if you observe the same. If it doesn't occur on a different device, we'd suggest making sure that your original device is up to speed with any software updates available.

If that doesn’t do the trick, just let us know and we’ll provide you with further help. 
 

Hope this helps. Let us know how it goes. 

[Ncola_Knny]

I just tried to edit and remove songs from my queue on a different device and the same issue is still occurring. Both devices are up to date with the latest software and both of them have the latest version of Spotify installed.

[Ivan]

Hey @Ncola_Knny, 

Thanks for keeping us in the loop.
 

Do you have the possibility to try logging in with a different Spotify account on your device to check if it's an account-related issue? If it works with another account, you can follow the steps in this Spotify Answer next. 

Hope this helps. Keep us posted. 

[Ncola_Knny]

I logged into another account but I'm still experiencing the same issue. However, I've noticed that it only seems to happen if I play anything from Liked Songs.

[wtims]

I have this problem all the time. I will delete songs from my Playlist while using Spotify on my computer, but then they're still there when I use Spotify on my iPhone. And it's not just a conflict between devices because I'll delete songs one day while using my phone and the next day they're back in the playlist again. It's infuriating!

[Elena]

Hey @Ncola_Knny and @wtims,

Thank you for your reply and post. We're sorry for the late reply. We're happy to help.

Can you also try with another internet connection to see if the issue persist? We'd also recommend logging out and in again on all devices to make sure everything is synced up.

We also recommend you to perform a clean reinstall of the app. This will ensure that any old cached files are not causing this. @Ncola_Knny - If you all ready done that there's no need to do it again.

@wtims - would you mind trying to log in with another account on your iPhone - such as a friend's or a family member's to see if the issue exists for them as well. 

Keep us posted. We'll have an eye out for your reply.

Cheers!

[atlanna]

I'm also having this problem. I can add songs to collaborative playlists but can't delete them. I've tried and failed on my mobile phone (using cell service), on my computer using the web app, and on my computer using the desk top app. Very frustrating. 

[Eni]

Hey there @atlanna, 

Thanks for reaching out about this.

Since the issue you're describing is different from the one in this thread, we suggest creating a new thread in the relevant Help board and we'll gladly help you out there.

Cheers!

[TheNiño33]

Currently having the same issue right now. Anytime I remove songs from the queue the removed songs will get back into queue and it will play the same songs. I have uninstalled, cleared cache/data, restart, etc. Nothing has fixed it.