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Songs doesn't load

Songs doesn't load

In the morning all was okay, now songs doesn't load and playlists are empty. This problem happens only on my phone and on Windows version all works fine
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1 Reply

Hey there,

Thanks for reaching out on the Community!

Could you try clearing stored cache on the device to see if you notice any difference? Once it's done, make sure to log out from the app and back in again. Completing these actions should resync your account info.

Another option is to do a clean reinstall. This will clear cache too, as well as ensure that you're running the latest app version.

Shouldn't that do the trick, can you let us know the make and model of your device, along with the Spotify version? Also, do this only happen with a specific playlist, or are you experiencing issues with all playlists?

Keep us posted on how it goes.

MariaModerator
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