Songs don't play

[thesaim98]

I have Spotify for 3 years now and love it. But recently when switching to the next song audio stops. The song itself is playing but there is no audio. The volume doesn't change, thats not the problem.

I have the newest update.

When closing the app and restarting, the issue is resolved. But doing this 4/5 times and hour is a pain.

Plan

Premium

Country

Netherlands

Device

Poco F6 pro

Operating System

Android 14

My Question or Issue

[Luke]

Hey @thesaim98 ,

Have you tried reinstalling your Spotify app like shown here?

Let me know how it goes and

have a nice day!

Luke

[thesaim98]

Thanks for helping,

No this dit not help.

[Ivelina]

Thanks for the cooperation @thesaim98!

There's currently an Ongoing Issue where users are describing that songs go silent on the Android app. I recommend taking a look at the thread here, as well as the mentioned troubleshooting steps and give them a try. 

You can also subscribe to the thread, vote for it and post your comments there so we can continue to investigate the situation further.

Appreciate the assistance and we're here if anything else comes up 🙂