Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Songs keep redownloading

Songs keep redownloading

Why is it that my Spotify decides at least 2-3 times a month to seemingly redownload all of my previously saved songs? It's just done it again - I haven't added any new songs since the last time either. I've seen previous questions where it states this is a bug, but these were from years ago so you'd think it wouldve been fixed by now?
Reply
1 Reply

Hi @tomruzyllo, welcome to the Spotify Community!

 

 

Just to check, only your saved songs disappear and not your playlists correct?

 

Also, if you log in to a different device, are you able to see them? If so, we'd recommend reinstalling the app by following the steps here.

 

Let us know how it goes 🙂

Suggested posts