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Spotify shows "no internet connection" when I am connected to WIFI, works perfect on 4g LTE

Spotify shows "no internet connection" when I am connected to WIFI, works perfect on 4g LTE

Device LG G3
Andriod 5.0.1
Spotify 2.6.0.813
Provider T-mobile


Problem: Spotify shows "No internet connection" when I am connected to my home wifi.

Details: Spotify works when connected to 4g LTE. All other apps are working except for music streaming apps (pandora, spotify). Offline mode is off. I am getting no error code. General browsing works perfectly. These problems are recent, and no changes have been made to the device (no new apps or downloads). I am a premium member

 

Attempted Solutions:
1. Restarted device
2. Cleared app cache and data
3. Clean app install
4. Log out and log in
5. Disconnect and connect to wifi

Reply
7 Replies

I have same issue, on my Sony Xperia C6603. I am on EE, and all I get is Spotify telling me I am offline, when I am not. I cannot play anything, on android 4.4.4. Works fine through pc and amplifier with Spotify built in. Done the reinstall, done the clearing cache, done the removing of sd card, nothing works. Help!
Thanks.

Same issue, started today. Spotify shows "no internet connection" when I am connected to WIFI...I can not solve it...

I have to same issue on my Galaxy S5, and have done all the same attempted solutions, I think its a bug with the new update that nerds to be fixed, it's extremely inconvenient as well, I hope spotifys IT fixes it soon.

Same Issue on S5. Works fine on 4g. Wifi says no internet yet every other app works. Cleared cache. Tried differant wifi. Still no go 

Having this problem now!! Recently got premium.... definately dissapointed

Does anyone know of a solution to this problem...very frustrating

I am now also having this problem, but the other way around.

I am online when I am connected to a wifi and offline when I am on 4g. Does already have a solution to the problems mentioned in this forum?
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