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Songs keep stalling while playing

Songs keep stalling while playing

Plan

Premium

Country

 Usa

Device

Samsung galaxy s6

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 I uninstalled and then re installed and the issue is still there, songs play but constantly have little pauses making listening completely unejoyable. 

Reply
3 Replies

Hey @s9b7u_vn-rez.

 

Can you let us know if this is happening when using a 3G/4G connection or with a WiFi network? Does this also happen with offline music? 

 

We'll see what we can suggest. 

Happening with 4g, seems to happen the most when I switch what I'm
listening to

Hey @s9b7u_vn-rez.

 

Thanks for getting back to us.

 

Let's try lowering the sound quality under your Spotify Settings > Music Quality, and see if it happens again.

 

Also, let us know if this is affecting you if you have a poor signal strenght or regardless of it.

 

Keep us posted.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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