Songs marked as download but aren't

[TheDoz]

Hi

I have a premium account so I can sync/download playlist.

It works for most tracks but for some, the player juste doesn't start or stops in the middle of a song or  keeps going (time is passing and it's in play mode) but no sound is coming out. If I hit next, the nexte song works. If I select afterwards the same song, it does the same thing.

So I think the song is marked as downloaded but isn't. So it won't complete the download when I'm on wifi. It's the same for several songs/tracks.

[RodrigoPalma]

Hey @TheDoz, welcome to the Spotify Community!

We’d like to know a bit more about what’s happening. Can you let us know what’s the device, operating system and version of Spotify you’re using? We’ll see what we can suggest.

We’ll be waiting for your answer.

[TheDoz]

Hi, thanks for responding !

I have this problem on my phone. I don't sync songs on my pc because I'm always on wifi with it. So I can only tell the problem is on my phone.

Phone : One+ 3 with oxygen OS 3.2.7 (Android 6.0.1)

Spotify version 6.9.0.1212 (armV7)