Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Songs not downloaded not available

Solved!

Songs not downloaded not available

Hi all
Have spotify premium payments up to date etc no problem.
When I'm out and about with full 4g coverage the only songs that will play are those I've downloaded ie with green arrow.
All others won't play unless I download them first it's so annoying. I have download over cellular switched on-but I want to stream most songs not have to download them first. Any ideas?
Reply

Accepted Solutions
Marked as solution

Are you with T-mobile in the US by any chance? If so, take a look at the "Cannot access Spotify on mobile data" section in this post.

View solution in original post

2 Replies
Marked as solution

Are you with T-mobile in the US by any chance? If so, take a look at the "Cannot access Spotify on mobile data" section in this post.

I'm with three in Ireland but that worked! Changing settings to ipv4/ipv6
Thanks!

Suggested posts